Strada

People First Operations Specialist (Multiple Openings) - Tallahassee, FL

US-FL-Tallahassee-3800 Esplanade Way · Contract

Sponsorship not specified$33k-$61kDetected 8 days ago

CRMAccountingSAPCustomer SupportResearchCommunicationCollaborationCritical ThinkingTime Management

About the role

Strada is growing our People First Operations team supporting the State of Florida.
We are hiring multiple full-time Operations Specialists across several specialized teams within our service center.
These positions are ideal for individuals who enjoy solving problems, working with data, researching complex issues, and improving processes in a structured, fast-paced environment.

Review, validate, and update employee, participant, or financial records.
Perform detailed data entry and documentation to support audit and compliance requirements.
Collaborate with internal teams to resolve escalated or time-sensitive issues.
Maintain detailed records of work completed and communicate outcomes clearly.
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Strada business units.
This job description does not limit Strada's right to assign or reassign responsibilities, including to subsidiaries, partners, or future business purchasers.
We believe that embracing differences strengthens our teams and drives innovation and success.
Please note: This job description does not limit Strada's right to assign or reassign responsibilities, including to subsidiaries, partners, or future business purchasers.

High school diploma or equivalent required.
Strong critical thinking and analytical skills with the ability to research issues and determine appropriate resolutions.
Ability to prioritize multiple tasks while meeting deadlines and productivity expectations.
Strong computer skills with the ability to learn multiple systems quickly.
Experience navigating several applications simultaneously.
Ability to work independently while contributing to a collaborative team environment.
To be considered, you must have current and future work authorization in the country where you're applying, without the need for visa sponsorship by Strada.

Experience processing high-volume transactions.
Knowledge of SAP, HR systems, CRM platforms, or case management systems.
Experience working with service level agreements (SLAs) and performance metrics.
Experience creating, following, or improving Standard Operating Procedures (SOPs).
Familiarity with public sector or government-supported programs is a plus.
Work Environment
Fast-paced, production-based service center supporting the State of Florida.
Structured work environment with defined productivity and quality expectations.

NOTE: This position is onsite at our Tallahassee, FL People First Service Center.
Join us on a journey of endless possibilities
Strada is a people, payroll, and technology leader simplifying international workforce management.
Learn more at www.stradaglobal.com
People First Operations Specialist (Multiple Openings)

Statement: Strada considers a variety of factors in determining whether to extend an offer of employment and in setting the appropriate compensation level, including, but not limited to, a candidate's experience, education, certification/credentials, market data, internal equity, and geography.
Bonus and/or incentive eligibility are determined by role and level.
Salary Pay Range

At Strada, we support your whole self-offering a range of benefits for your health, wellbeing, finances, and future.
These include health coverage, wellbeing programs, paid leave (vacation, sick, parental), retirement plans, learning opportunities, and more.
These may include identity, education, employment, and in some cases, criminal history verification, checks against global watchlists, credit reports, and/or drug testing.
We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

Anticipate Customer Needs - We stay ahead of trends so our customers can grow and succeed.
Own the Outcome - We take responsibility for delivering excellence and ensuring things get done right.
Challenge Ourselves to Work Smarter - We move faster than the world around us to drive change and accomplish more.
Empower Each Other to Solve Problems - We tackle challenges head on, ask tough questions, and collaborate to find the best solutions.
Care About Our Work and Our People - We understand that what we do impacts millions, and we have a responsibility to get it right.
At Strada, our values guide everything we do:

Strada is committed to a diverse workforce and is an affirmative action employer.
Our commitment to Diversity and Inclusion
Equal Opportunity Employer and prohibits discrimination based on legally protected characteristics.
Applicants may request a reasonable accommodation by contacting their recruiter.

To be considered, you must have current and future work authorization in the country where you're applying, without the need for visa sponsorship by Strada.

This listing is sourced directly from Strada's careers page and normalized into a canonical job model.