Citrus Health Group

Citrus Health Group

Client Service Director

Chicago, Illinois, United States · Director

Sponsorship not specifiedDetected 22 days ago
Project ManagementAccount ManagementBusiness DevelopmentForecastingPerformance ManagementAnimal StudiesLeadershipCommunicationCollaborationTime ManagementPublic SpeakingMicrosoft Office

About the role

  • Citrus Health Group is a new type of agency that brings an empathetic patient focus to the new product commercialization process.
  • Client teams are built with talented experts who function as a fluid, agile, and highly energized team.
  • We do so with the highest level of integrity and respect for the ethical nature of our business.

Responsibilities

  • Continuously offer strategic and innovative ideas to support in achieving client and team objectives
  • Establish and support cross-functional teams to meet client needs
  • Develop, present, and sell high-quality deliverables
  • Develop project proposals and budgets with internal teams
  • Facilitate communication between team members and clients as necessary to maintain strong relationships and effective account management
  • Client Management: Manage successful client relationships
  • Manage the financial aspects of client relationships including compliance to contracts, statements of work, purchase orders, invoices, forecasting, and reporting in partnership with the project manager
  • Build and maintain strong client relationships and oversee and manage the account team to ensure high-quality and timely deliverables.
  • Support team members while leading collaboration on the development of project proposals and budgets.
  • Support business development and grow existing accounts.

Requirements

  • Proficiency in Microsoft Suite
  • Leverage a strong understanding of revenue generation and business metrics to contribute actively to Citrus profitability.
  • Qualified applicants will have at least five (5) years of experience in the medical communications industry
  • Expert level knowledge regarding activities in medical publication accounts and medical communications tactics required
  • Ability to provide management direction and developmental support to direct reports; provide challenging and stretching assignments; delegate tasks to empower others; share ownership and visibility
  • Proficiency in Microsoft Suite; especially Microsoft PowerPoint, with the ability to produce well-designed and effective decks
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Nice to have

  • Actively participate in client presentations, selling, and communicating Citrus point of view and expertise
  • Regularly update all stakeholders on project status
  • Take a leadership role in fostering team communications
  • Identify and nurture new business opportunities
  • Demonstrated understanding of market dynamics, scientific information, clinical and preclinical data preferred
  • BS or BA degree in business, life sciences, communications or related discipline
  • Excellent time management and project management skills as demonstrated by management of very large and/or multiple projects at a given time, meeting deadlines and maintaining budgets
  • provide challenging and stretching assignments

Benefits

  • Lead and support strategic publication and medical communication planning initiatives

Company info

  • We are driven by one word, RESPECT.

This listing is sourced directly from Citrus Health Group's careers page and normalized into a canonical job model.