Citrus Health Group
Client Service Director
Chicago, Illinois, United States · Director
Sponsorship not specifiedDetected 22 days ago
Project ManagementAccount ManagementBusiness DevelopmentForecastingPerformance ManagementAnimal StudiesLeadershipCommunicationCollaborationTime ManagementPublic SpeakingMicrosoft Office
About the role
- Citrus Health Group is a new type of agency that brings an empathetic patient focus to the new product commercialization process.
- Client teams are built with talented experts who function as a fluid, agile, and highly energized team.
- We do so with the highest level of integrity and respect for the ethical nature of our business.
Responsibilities
- Continuously offer strategic and innovative ideas to support in achieving client and team objectives
- Establish and support cross-functional teams to meet client needs
- Develop, present, and sell high-quality deliverables
- Develop project proposals and budgets with internal teams
- Facilitate communication between team members and clients as necessary to maintain strong relationships and effective account management
- Client Management: Manage successful client relationships
- Manage the financial aspects of client relationships including compliance to contracts, statements of work, purchase orders, invoices, forecasting, and reporting in partnership with the project manager
- Build and maintain strong client relationships and oversee and manage the account team to ensure high-quality and timely deliverables.
- Support team members while leading collaboration on the development of project proposals and budgets.
- Support business development and grow existing accounts.
Requirements
- Proficiency in Microsoft Suite
- Leverage a strong understanding of revenue generation and business metrics to contribute actively to Citrus profitability.
- Qualified applicants will have at least five (5) years of experience in the medical communications industry
- Expert level knowledge regarding activities in medical publication accounts and medical communications tactics required
- Ability to provide management direction and developmental support to direct reports; provide challenging and stretching assignments; delegate tasks to empower others; share ownership and visibility
- Proficiency in Microsoft Suite; especially Microsoft PowerPoint, with the ability to produce well-designed and effective decks
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Nice to have
- Actively participate in client presentations, selling, and communicating Citrus point of view and expertise
- Regularly update all stakeholders on project status
- Take a leadership role in fostering team communications
- Identify and nurture new business opportunities
- Demonstrated understanding of market dynamics, scientific information, clinical and preclinical data preferred
- BS or BA degree in business, life sciences, communications or related discipline
- Excellent time management and project management skills as demonstrated by management of very large and/or multiple projects at a given time, meeting deadlines and maintaining budgets
- provide challenging and stretching assignments
Benefits
- Lead and support strategic publication and medical communication planning initiatives
Company info
- We are driven by one word, RESPECT.
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This listing is sourced directly from Citrus Health Group's careers page and normalized into a canonical job model.