Robinhood
Staff Software Engineer, Robinhood Command Center
Menlo Park, CA · Staff+
Stay score
odds of building a lasting career here
Sponsors, but it's cap-subject — you still face the weighted lottery (~61% per draw at Level IV). Good if you win; have a cap-exempt backup on your list.
Lottery odds assume a STEM candidate.
Personalize to your clock →H-1B wage level
the lottery is wage-weighted — each level is one more entry
This range already reaches Level IV — the maximum four lottery entries.
DOL prevailing wage, 2026-27 wage year · Software Developers (15-1252) · San Francisco-Oakland-Fremont, CA. Wage level is derived by USCIS from the offered wage, occupation and worksite; the occupation shown is inferred from the job title.
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About the role
- If you're ready to be at the epicenter of this historic cultural and financial shift, keep reading.
Responsibilities
- Partner closely across many different types of engineers to raise the bar for operational excellence and incident response
- Lead incident mitigation efforts by coordinating service owners, facilitating time-sensitive decisions like rollbacks, traffic shifts, and maintaining a clear source of truth during active incidents
- Develop and maintain incident management processes and procedures to ensure timely resolution and minimize customer impact
- Own incident discovery at the company level by defining and maintaining global dashboards and alerts tied to critical user journeys (CUJs), availability, and business-impact metrics
- Design and implement next-generation failure mitigation strategies that avoid full-region or full-datacenter failovers
- Define and build frameworks to improve monitoring, alerting, and observability across hundreds of services and systems
- Define and own the roadmap of bringing observability to critical user journeys for Robinhood's products
- Deliver key insights and executive-level reporting to enable better business decisions around service quality and reliability
- Deep knowledge of systems reliability, observability frameworks, and fault-tolerant architecture design
- Demonstrated ability to drive measurable improvements in MTTD, MTTR, availability, or customer impact
Requirements
- 8+ years of software engineering experience, including significant experience operating production systems
- 3+ years focused on reliability engineering, infrastructure, distributed systems, or production operations
- Experience with multi-region or multi-cluster architectures, capacity planning, and failover strategies
- Familiarity with modern observability stacks (e.g., OpenTelemetry, Prometheus, Grafana)
- Exceptional office experience with catered meals, events, and comfortable workspaces
Skills
- Join us in building the future of finance.
- An estimated $124 trillion of assets will be inherited by younger generations in the next two decades.
- The largest transfer of wealth in human history.
- About the team & role
- Sharp problem-solvers.
- Builders who are wired to make an impact.
- Robinhood isn't a place for complacency, it's where ambitious people do the best work of their careers.
- Expectations are high, and so are the rewards.
Compensation
- $230,000 - $270,000 USD
- $203,000 - $238,000 USD
- $180,000 - $211,000 USD
- Base Pay Range:
Benefits
- Performance driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching
- Best in class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents
- Lifestyle wallet - a highly flexible benefits spending account for wellness, learning, and more
- Employer-paid life & disability insurance, fertility benefits, and mental health benefits
- Time off to recharge including company holidays, paid time off, sick time, parental leave, and more!
- In addition to the base pay range listed below, this role is also eligible for bonus opportunities + equity + benefits.
- Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands.
Company info
- Our mission is to democratize finance for all.
- We're a high-performing, fast-moving team with ethics at the center of everything we do.
- As part of Robinhood's broader reliability initiative, RCC works closely with product engineering, reliability, observability, infrastructure, and business teams to reduce customer impact and shorten incident duration.
Equal opportunity
- Robinhood provides equal opportunity for all applicants, offers reasonable accommodations upon request, and complies with applicable equal employment and privacy laws.
This listing is sourced directly from Robinhood's careers page and normalized into a canonical job model.