Vanderlande
Senior Automation Support Engineer (Controls)
Marietta, GA USA, USA · Senior
Sponsorship not specifiedDetected 28 days ago
Stakeholder ManagementLogisticsElectrical EngineeringCommunication
About the role
- You will work closely with the customer's on‑site technical teams, acting as a local technical coach and helping them understand, troubleshoot, and stabilize the system.
- During incidents, you will be the primary technical link between the site team and Vanderlande, ensuring effective troubleshooting, timely escalation, and clear alignment between all parties.
- The role requires flexibility and being comfortable working irregular hours during launch windows, including nights and weekends when system availability is critical.
Responsibilities
- Senior Automation Support Engineer (Controls)
- This includes ramp-up-support during go live, and hyper care phases, where system stability, fast recovery, and clear communication are critical to daily operations.
- While launching new sites is the primary focus, you will also support existing customer sites when not deployed on new launches.
- Support systems during go‑live, ramp‑up, and hyper care phases
- Maintain a safety‑first mindset when working on or near live automated systems
- On‑site commissioning, ramp‑up, or launch support experience
Requirements
- Provide clear direction during incidents and escalate issues when required
- Write incident summaries and provide reports as required
- Minimum 3 years of experience in controls or automation support
- Hands ‑on experience with industrial networks (Profinet, Profibus, Ethernet/IP)
- Experience with distributed control architectures
Company info
- As an Automation Support Engineer (Controls), you will be part of a dedicated Launch Support Team, focused on supporting large, high-throughput customer sites during system startup.
- You will help customers achieve reliable system availability, meet performance targets, and build confidence to operate the system independently.
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