Reflex
Head of Engineering
Austin, Texas, United States · Exec
Sponsorship not specifiedDetected 153 days ago
PythonRubyDjangoRailsAlgorithmsCode ReviewCI/CDDevOpsIncident ResponseProduct StrategyLeadershipCollaboration
About the role
- This is a foundational builder role, not a caretaker position.
- There is no CTO layer today, as such this is a high-visibility role, including Board/Investor exposure.
- Establish Engineering Culture: Define and model engineering best practices, code review standards, and technical decision-making frameworks that scale as we grow.
Responsibilities
- Partner with leadership to recruit exceptional engineers, from writing job descriptions to conducting technical interviews to closing candidates.
- Collaborate with the Technical Lead to navigate the complexities of a two-sided marketplace, including real-time dispatching, matching algorithms, and high-concurrency data processing.
- Partner with Product to optimize how features are defined, scoped, tracked, and delivered to ensure high velocity without burnout.
- In collaboration with the technical lead, define and enforce the standards for code quality, documentation, and system reliability.
- You own the accountability for the team's adherence to these best practices.
- Your mandate is to architect and implement a resilient foundation of systems and processes that allows Reflex to scale and carry us into our next stage of growth.
- Build and Lead the Team: Manage, mentor, and develop a team of five engineers. Conduct regular 1:1s, provide meaningful feedback, and create growth paths that retain top talent.
- Drive Technical Hiring: Partner with leadership to recruit exceptional engineers, from writing job descriptions to conducting technical interviews to closing candidates.
- Strategic Technical Partnership: Collaborate with the Technical Lead to navigate the complexities of a two-sided marketplace, including real-time dispatching, matching algorithms, and high-concurrency data processing.
- Refine the Software Development Life Cycle (SDLC): Partner with Product to optimize how features are defined, scoped, tracked, and delivered to ensure high velocity without burnout.
Requirements
- Reflex is hiring a Head of Engineering to own the technical strategy, delivery execution, and operational maturity required to scale our platform for the next stage of growth.
- You have built a predictable delivery engine where the CEO and stakeholders have full confidence in roadmap timelines and the trade-offs required to meet them.
- You have implemented clear career paths and a culture of continuous feedback, resulting in high team engagement and the successful retention of top engineering talent.
Compensation
- Competitive salary and meaningful equity at a stage where ownership can compound materially
Benefits
- Competitive salary and meaningful equity at a stage where ownership can compound materially
- Learning velocity across product, data, and systems that few roles can match
- Full health benefits and a flexible, trust-based unlimited vacation policy.
Company info
- Austin, TX (Hybrid)
- Early-stage, venture-backed
- About Reflex
- Reflex is building the infrastructure that powers modern retail labor.
- By 2030, Reflex will look like the largest retail workforce in the world without owning a single store.
- More than sixteen million Americans work in retail stores today, yet staffing remains reactive, inefficient, and costly for both retailers and workers.
- Retailers struggle with unreliable coverage and limited visibility into labor performance, while workers face unpredictable schedules and inconsistent income.
- Reflex addresses this problem through a real-time, on-demand retail labor marketplace that connects national retail brands with trained, high-performing workers.
- The platform enables stores to flex staffing dynamically as demand changes, while creating performance-driven opportunities for workers.
- We're scaling fast with some of the most notable brands in retail and are live in over 1,200+ active stores in the US.
- This is a structurally complex, two-sided marketplace with real-world operational constraints.
- Reflex has demonstrated that the model works, with national retailers, growing marketplace liquidity, and rapid expansion.
- Backed by leading investors and operating at the Series A stage, the company is now focused on building durable systems that scale.
- Manage, mentor, and develop a team of five engineers.
This listing is sourced directly from Reflex's careers page and normalized into a canonical job model.