PandaDoc
Account Manager, Commercial
Remote (USA) · Exec
Sponsorship not specified$201k-$500kDetected 57 days ago
PandasSalesforceCRMSalesAccount ManagementPipeline ManagementAccountingForecastingCustomer SuccessLeadershipCommunicationAdaptabilityOrganizational Skills
About the role
- For more information, please visit https://www.pandadoc.com
Responsibilities
- Our Commercial Account Managers thrive in a fast-paced environment and build strong client relationships.
- Drive significant revenue growth within your assigned Commercial portfolio by consistently exceeding monthly Net Dollar Retention (NDR) targets through strategic account management and proactive identification of expansion opportunities.
- Develop a deep understanding of your clients' businesses, challenges, and goals to uncover opportunities for our solution to drive their success and foster long-term strategic partnerships.
- Collaborate effectively with cross-functional teams (Customer Success, Legal, Accounting, Product, etc.) to ensure seamless customer experiences and address any client needs efficiently.
- Maintain meticulous CRM hygiene by consistently updating opportunities and account information to ensure data accuracy and facilitate effective sales management.
- Partner closely with our Customer Success team to ensure exceptional customer adoption, proactively address their needs, and collaboratively identify opportunities for growth within their organizations.
- Minimize customer churn and maximize retention by consistently delivering value, building strong relationships, and acting as a trusted advisor to your clients.
Requirements
- Experience conducting effective in-person and virtual meetings with clients.
- Excellent written and verbal communication skills, with the ability to articulate value propositions clearly and confidently.
Nice to have
- 4+ years of proven success in a quota-carrying Account Manager or Account Executive role, ideally within the SaaS industry.
- Experience owning and managing the full renewal cycle.
- Strong computer skills, previous Gong, Slack, Salesforce, SalesLoft and/or PandaDoc experience.
- Proven ability to accurately forecast revenue and contribute to reliable business projections.
- A consistent track record of exceeding sales targets and achieving measurable results.
- Familiarity with the Commercial market and the unique challenges and opportunities within this segment.
Skills
- Participate in ongoing enablement and company-provided training to enhance your product knowledge, sales skills, and industry expertise.
Compensation
- 6 self care days per year
Benefits
- Conduct regular account health reviews with customers, clearly communicating the value they are receiving and outlining strategies for continued partnership and growth.
Company info
- We're known for our work-life balance, kind co-workers, & creative virtual team-bonding events.
- And although our Pandas are located across the globe, we stay connected with the help of technology and ensure that everyone on our team feels, well, like a team.
- Pandas work best when they're happy.
- We retain our talent by upholding our values of integrity & transparency, and selling a product that changes the lives of our customers.
- Check out our LinkedIn to learn more.
- Serve as a passionate advocate for PandaDoc, confidently demonstrating the product's value and articulating its benefits to our Commercial customers.
- Act as a key conduit for customer feedback, effectively communicating feature requests and product insights to our Product team and facilitating necessary meetings.
- This team focuses on value-based selling through building strong relationships with department heads and key stakeholders with our Commercial customers.
- These Account Managers work cross-functionally with marketing, sales, product and customer success to develop close relationships with their customers in order to grow their book of business.
- An opportunity to work with a global team, distributed worldwide
Equal opportunity
- Equal Opportunity Employer.
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This listing is sourced directly from PandaDoc's careers page and normalized into a canonical job model.