Veeva
Customer Success Manager - Clinical Operations
North Carolina - Raleigh
Sponsorship not specified$100k-$180kDetected 29 days ago
Customer SuccessCollaboration
About the role
- As a Customer Success Manager, you will be responsible for ensuring our customers' success with Veeva's clinical operations products and services.
- You will serve as a liaison between Veeva and key customer stakeholders, fostering collaboration, triaging escalations, and highlighting value through proactive engagement.
Nice to have
- Within 3 days, you will receive a link to a personality assessment administered by a third party.
- Once you complete the assessment, our team will review your full application package and follow up via email with our decision.
- A conversation with the hiring manager
- A practical case exercise
- A final conversation with our group's Senior Leader.
- Once all interviews are complete, the manager will be in touch with a final decision.
- Interviewing with Veeva
- We value your time and believe in a transparent hiring process.
Compensation
- $ 100,000 - $180,000
- The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role.
- We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions.
- This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.
Benefits
- This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.
- Perks & Benefits
Company info
- Do the Right Thing, Customer Success, Employee Success, and Speed.
- We're not just any public company - we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
- As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
- Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
- The Role As a Customer Success Manager, you will be responsible for ensuring our customers' success with Veeva's clinical operations products and services.
- This is a great opportunity for someone with clinical operations expertise, who is passionate about working with customers, developing relationships, and working cross-functionally to improve the overall customer experience.
Equal opportunity
- Veeva is an equal opportunity employer.
- If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.
This listing is sourced directly from Veeva's careers page and normalized into a canonical job model.