Mastercard

Mastercard

Vice President, Process Excellence & Standardization

Purchase, New York · Exec · Part-time

Sponsorship not specified$221k-$353kDetected 4 days ago
LLMsStakeholder ManagementNegotiationProcess ImprovementContract ManagementLeadershipCommunicationCollaboration

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odds of building a lasting career here

64Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role100
Entry-level history0
PERM / green-card track0
Lottery odds (Level IV)94
Fits your clock70

Sponsors, but it's cap-subject — you still face the weighted lottery (~61% per draw at Level IV). Good if you win; have a cap-exempt backup on your list.

Lottery odds assume a STEM candidate.

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Employer immigration record

from this employer's Department of Labor filings

Green-card filing pattern in this occupation

Context, not a finding about this posting: of this employer's 52 green-card filings in this occupation, 92% were for a worker who already held the job.

Green-card follow-through: 100%

Of 36 labor certifications old enough to have been used, 0 expired without the employer filing the next step. Median time from filing to decision: 481 days.92% of their filings were for a worker who already held the job.Only certifications past the 180-day window are counted — recent ones cannot have expired yet.

Files H-1B transfers

20 transfer filings in the last year, covering 20 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

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About the role

  • Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide.
  • This role is a critical leadership position within Legal Operations and will serve as the enterprise owner of legal process excellence.
  • The successful candidate will identify opportunities to simplify, harmonize, and modernize legal workflows while creating scalable operating models that improve efficiency, consistency, user experience, and risk management.

Responsibilities

  • Develop and execute a comprehensive Law Department process excellence strategy aligned with the department's transformation objectives.
  • Establish enterprise standards, methodologies, and governance for legal process design, documentation, and continuous improvement.
  • Drive a culture of simplification, standardization, and operational discipline across global legal teams.
  • Lead the identification, prioritization, and execution of high-impact process improvement opportunities.
  • Process Engineering & Workflow Design
  • Create scalable, repeatable, and globally consistent operating models for key legal services and activities.
  • Develop process playbooks, service delivery models, decision trees, intake frameworks, and standard operating procedures.
  • Ensure that process designs appropriately balance efficiency, compliance, legal risk management, and business experience.
  • Partner closely with the Legal Technology & Automation team to translate optimized processes into scalable technology solutions.
  • Partner with the Legal Analytics & Governance team to embed measurement, reporting, and accountability into all standardized processes.

Requirements

  • Deep experience in process excellence, business transformation, operations, consulting, or continuous improvement roles.
  • Experience leading large-scale process redesign and operational transformation initiatives within a corporate legal department, financial services organization, consulting firm, or highly regulated technology company.
  • Experience influencing senior executives and leading cross-functional initiatives in complex global organizations.
  • Process Excellence Expertise
  • Strong understanding of process governance, service design, organizational effectiveness, and change management.
  • Ability to translate complex workflows into practical, scalable operating solutions.
  • Experience partnering with technology and product teams to automate and digitize business processes.
  • Familiarity with legal operations technologies, including CLM, matter management, workflow tools, knowledge management platforms, and AI-enabled legal solutions.
  • Strong understanding of process analytics, performance metrics, and operational reporting.

Nice to have

  • MBA, Six Sigma Black Belt, Lean certification, or equivalent advanced credentials are preferred.

Compensation

  • The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience.
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This listing is sourced directly from Mastercard's careers page and normalized into a canonical job model.