Omilia Natural Language Solutions UA LTD
Premier Account Executive, NAM
United States
Sponsorship not specifiedDetected 28 days ago
SalesforceCRMSalesAccount ManagementNegotiationProcurementCustomer SuccessCiscoLeadershipCommunicationPublic Speaking
About the role
- Role Purpose The Premier Account Executive, NAM is a senior individual contributor responsible for driving new logo and expansion revenue across Omilia's Premier accounts in North America.
- Success is measured by new logo ARR, pipeline coverage, win rate, and the quality of strategic relationships built across the North American Premier account base.
- Protect Omilia's commercial interests by rigorously qualifying opportunities - avoiding engagements where technical challenges, integration complexity, or compliance constraints outweigh realistic partnership potential.
Responsibilities
- Sales Execution Lead the full enterprise sales cycle for Premier account opportunities - from discovery and business case development through solution scoping, commercial negotiation, legal review, and contract signature.
- Lead the preparation and delivery of proposals, RFP responses, technical presentations, and product demonstrations - accurately mapping Omilia's capabilities to each prospect's business requirements and operational context, and acting as a trusted technical advisor who develops a deep understanding of each organisation's contact centre challenges and CX transformation objectives.
- Proactively identify customer needs and build compelling business cases - addressing objections related to integration complexity, compliance requirements, and total cost of ownership to drive solution adoption.
- Partner with Solution Consultants to scope and position technically credible solutions - contributing to POC qualification, RFP response strategy, and the structuring of proposals that map Omilia's full platform portfolio (OCP, miniApps, Pathfinder, CoPilot, TalkGuard, OptimizeIQ) to each prospect's identified business outcomes.
- Manage complex, multi-stakeholder deal cycles - engaging economic buyers, IT decision-makers, procurement, legal counsel, compliance teams, and executive sponsors - maintaining momentum to advance deals to closure.
- Represent Omilia at key North American industry events and conferences relevant to Premier account verticals - building market presence and sourcing pipeline.
- Competitive Intelligence Maintain current knowledge of the North American contact centre technology landscape - including incumbent platforms (Genesys, Avaya, Cisco, Nuance/Microsoft) and cloud CCaaS providers (Amazon Connect, Google CCAI, NICE inContact, Five9) - and apply account-specific competitive positioning to advance opportunities.
- Maintain Salesforce as the system of record - keeping opportunity stages, ARR values, close dates, and next steps current at all times.
- Travel within North America up to 20% of the time, including overnight travel, to support prospect meetings, executive engagements, and industry events.
- Excellent communication skills - able to develop and present executive-level business cases and ROI models to C-suite and VP-level audiences.
Nice to have
- Direct experience selling contact centre, conversational AI, or voice AI platforms into large North American enterprise accounts.
- Familiarity with Omilia's platform: OCP, miniApps, Pathfinder, CoPilot, TalkGuard, or OptimizeIQ.
- Experience with competitive displacement of Nuance/Microsoft, Genesys, or Google CCAI within large enterprise accounts.
- Omilia Note - Contribute actively and effectively as an integrated team member. - Act as an Omilia ambassador in all interactions.
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