EMPLOYERS

Manager, Claims

Work authorization required$105k-$147kDetected 64 days ago

ComplianceBudgetingCustomer SupportResearchCollaborationProblem Solving

About the role

Manager, Claims - Midwest/South | Remote (WFH) Opportunity General Summary This position is responsible for the strategic oversight and operational management of claims within the assigned region.
This role is accountable for driving team performance, ensuring service quality, and achieving results aligned with organizational goals.
The manager establishes regional objectives, monitors key performance indicators, and ensures consistent, compliant, and timely claims handling across assigned jurisdictions.

These are the pillars that support how we do business with our clients as well as how we treat each other!
Collaboration with internal stakeholders and external partners is essential to maintaining regulatory compliance, optimizing claim outcomes, and delivering a high standard of customer service.
This role manages workers' compensation claims adjusters across Midwest and Southern/gulf coast jurisdictions; candidates holding an active Florida workers' compensation adjuster license a plus.
Plans, coordinates, and delegates business objectives that support the company's mission and financial success.
Communicates mission and goals to the staff and builds support for company's objectives.
Creates an environment that supports the corporate culture, fosters teamwork, values diversity, and respects all team and company staff-members, internal and external customers, and vendors.
Creates a culture that embraces innovation, empowering supervisors and adjusters to participate in continuous improvement efforts and strengthening organizational resilience.
Oversees departmental quality performance, establishing standards, benchmarks, and audit criteria to maintain high-level technical and regulatory execution.
Identifies, modifies, and implements change when situations require quick and immediate action to achieve successful results.
Analyzes statistical data and develops the claim office budget.

Candidates must be currently located in the United States and authorized to work without sponsorship.
A suitable home workspace that is private and free from distractions is required.

$105,000 - $147,000 and a comprehensive benefits package, please follow the link to our benefits page for details!
EMPLOYERS Benefits and Perks About EMPLOYERS: As a dynamic, fast-growing provider of workers' compensation insurance and services, we are seeking a goal-oriented individual willing to put their ideas to work!
We offer a positive, challenging work environment, combined with an opportunity to build your career as you help us grow our business, in innovative and imaginative ways that are uniquely EMPLOYERS ®!
Headquartered in Nevada, EMPLOYERS attributes its long-standing success to its most valuable resource, our employees across the United States.
EMPLOYERS is known for the quality service and expertise we provide to our clients, and the exemplary work environment we provide for our employees.
We live and breathe our core values: Integrity, Customer Focus, Collaboration, Initiative, Accountability, Innovation, and Personal Fulfillment.

Champions organizational change initiatives by aligning change goals with department strategy, communicating vision, and driving adoption across multiple teams or units.

Candidates must be currently located in the United States and authorized to work without sponsorship

This listing is sourced directly from EMPLOYERS's careers page and normalized into a canonical job model.