Relais & Châteaux

Relais & Châteaux

Guest Experience Coordinator - Twin Farms

Barnard, VT, United States

Sponsorship not specified$22k-$25kDetected 4 days ago
LogisticsCommunication

About the role

  • Located in the serene hills of Barnard, Vermont, Twin Farms is a private, all-inclusive luxury resort exclusively for adults.
  • Set on 300 acres of pristine countryside, the resort is renowned for its Forbes Five-Star hospitality, exceptional farm-to-table dining, and deeply personalized service.
  • Since opening in 1993, Twin Farms has been defined by timeless standards of excellence and a genuine commitment to thoughtful, detail-driven hospitality.

Responsibilities

  • Maintain up-to-date knowledge of all Twin Farms offerings, services, and guest itineraries
  • Support the team in ensuring all guests depart with a sense of delight and lasting connection
  • Employee Assistance Program (EAP) with confidential support and resources
  • If you are passionate about hospitality, detail-oriented, and inspired by the opportunity to create unforgettable guest experiences, we would love to hear from you.
  • At Twin Farms, we believe that when our team members are genuinely cared for, they are empowered to deliver extraordinary hospitality.

Requirements

  • Ability to complete tasks thoroughly and independently, with reliable follow-through
  • Sound judgment and ability to make thoughtful decisions aligned with safety, service, and guest satisfaction
  • Familiarity with basic vehicle operation and safe driving protocols
  • High School diploma or equivalent required

Nice to have

  • Prior experience in luxury hospitality, concierge services, or guest-facing roles preferred

Compensation

  • $22-$25 per hour
  • Competitive wages

Benefits

  • Flexible with scheduling, including early mornings, evenings, weekends, and holiday periods
  • Our benefits are thoughtfully designed to support well-being, provide stability, and encourage long-term professional growth.
  • Our benefits include:
  • Health, dental, and vision insurance with employer contributions
  • Complimentary life insurance
  • 401(k) retirement plan with employer match
  • Paid vacation, holidays, and sick time
  • Training, professional development, and tuition assistance
  • Because taking care of our people isn't a perk-it's a tradition.

Company info

  • At Twin Farms, we believe that great service is both an art and a commitment to excellence.

This listing is sourced directly from Relais & Châteaux's careers page and normalized into a canonical job model.