Relais & Châteaux
Guest Experience Coordinator - Twin Farms
Barnard, VT, United States
Sponsorship not specified$22k-$25kDetected 4 days ago
LogisticsCommunication
About the role
- Located in the serene hills of Barnard, Vermont, Twin Farms is a private, all-inclusive luxury resort exclusively for adults.
- Set on 300 acres of pristine countryside, the resort is renowned for its Forbes Five-Star hospitality, exceptional farm-to-table dining, and deeply personalized service.
- Since opening in 1993, Twin Farms has been defined by timeless standards of excellence and a genuine commitment to thoughtful, detail-driven hospitality.
Responsibilities
- Maintain up-to-date knowledge of all Twin Farms offerings, services, and guest itineraries
- Support the team in ensuring all guests depart with a sense of delight and lasting connection
- Employee Assistance Program (EAP) with confidential support and resources
- If you are passionate about hospitality, detail-oriented, and inspired by the opportunity to create unforgettable guest experiences, we would love to hear from you.
- At Twin Farms, we believe that when our team members are genuinely cared for, they are empowered to deliver extraordinary hospitality.
Requirements
- Ability to complete tasks thoroughly and independently, with reliable follow-through
- Sound judgment and ability to make thoughtful decisions aligned with safety, service, and guest satisfaction
- Familiarity with basic vehicle operation and safe driving protocols
- High School diploma or equivalent required
Nice to have
- Prior experience in luxury hospitality, concierge services, or guest-facing roles preferred
Compensation
- $22-$25 per hour
- Competitive wages
Benefits
- Flexible with scheduling, including early mornings, evenings, weekends, and holiday periods
- Our benefits are thoughtfully designed to support well-being, provide stability, and encourage long-term professional growth.
- Our benefits include:
- Health, dental, and vision insurance with employer contributions
- Complimentary life insurance
- 401(k) retirement plan with employer match
- Paid vacation, holidays, and sick time
- Training, professional development, and tuition assistance
- Because taking care of our people isn't a perk-it's a tradition.
Company info
- At Twin Farms, we believe that great service is both an art and a commitment to excellence.
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