Goodbill

Goodbill

Product Design Lead

USA

Sponsorship not specifiedDetected 123 days ago
SparkAgentic AIFigmaUX ResearchWireframingDesign SystemsResearchClaims Management

About the role

  • We believe the best healthcare software should be the easiest software.
  • From discovery and customer conversations through wireframes, prototypes, high-fidelity mocks, and production.

Responsibilities

  • You'll inherit an early-stage Figma component library and transform it into a scalable design system.
  • You'll work directly with our CTO and CEO (who currently serves as the product designer) to establish the design function, raise the bar on every surface of the product, and help shape Goodbill's evolving brand positioning.
  • You'll design for 3-4 engineers shipping up to 20 times a day, which means your work needs to be clear, decisive, and fast enough to keep pace with a team that doesn't wait.
  • Own product design end-to-end.
  • You'll own both, roughly 50/50, and should be thrilled by the range.
  • You will: Own product design end-to-end.
  • You'll be empowered and expected to close the gap between design and production yourself.
  • You can articulate design rationale to engineers, executives, and customers with equal clarity.
  • You've built or contributed to a design system from the ground up.
  • You've shipped code to production using AI-assisted design and development tools.

Skills

  • Your job is to make complex things feel simple, or at least feel simple at first blush, for claims teams, patients, and everyone in between.
  • Build the design system.
  • Design for AI-native experiences.
  • Rethink traditional healthcare workflows through the lens of what AI makes possible.
  • Ship to production.
  • Shape brand and positioning.

Benefits

  • Competitive pay (cash and equity) Unlimited PTO (Seriously - it's not an empty benefit.
  • You'll work closely with Product, Operations, Sales, and Client Success to design features that move real dollars in the healthcare system.
  • Bonus Experience designing in healthcare, fintech, or other regulated domains.
  • Familiarity with healthcare billing, claims processing, or insurance administration.

Company info

  • drive down the cost of hospital care for everyone.
  • Americans and their employers spend nearly half a trillion dollars every year on hospital care, with a meaningful portion wasted on unnecessary services, billing errors, and administrative friction.
  • Goodbill uses AI and software to remove those costs, identify overspending, and empower patients to actively participate in their care.
  • Our approach has been recognized widely.
  • TIME Magazine named Goodbill one of the Best Inventions of 2023, highlighting our ability to flag unnecessary services and negotiate waste out of hospital bills.
  • Since then, we've expanded to serve over 5,000 employers and 250,000 patients, partnering deeply with TPAs to deliver savings upstream for self-funded plans.
  • Along the way, we've earned accolades like the BBB Spark Award and the Front CSAT Award (2025) for outstanding customer satisfaction, while drawing attention from national press.
  • Backed by top venture firms including Eniac, Maveron, Founders' Co-op, Reach Capital, and Liquid2, we're building the trusted infrastructure to make hospital care cost less.
  • About the role We're hiring a
  • do it for the patient, lead without ego, be transparent, own it, move quickly, sweat the details.
  • We offer Competitive pay (cash and equity) Unlimited PTO (Seriously - it's not an empty benefit.
  • We work too hard for anything else.) Health, dental, and vision plans covered 100% for you and 50% for dependents A monthly fitness stipend Internet or co-working space stipend Primary care membership stipend Remote office equipment stipend Quarterly team retreats Visit our About Us page to learn more about Goodbill, our mission, and what it's like to work with us.
  • Goodbill, Inc. is an Equal Opportunity Employer.
  • All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Equal opportunity

  • Equal Opportunity Employer.
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This listing is sourced directly from Goodbill's careers page and normalized into a canonical job model.