Bubble Goods

Bubble Goods

Senior Manager, Commercial Success

NYC, New York · Senior

Work authorization required$187k-$240kDetected 19 days ago
ReactiOSAccount ManagementValuationCustomer SuccessResearchLeadershipCommunication

About the role

  • You'll report directly to the VP of Success.
  • This would be a great opportunity for you if:
  • You're energized by contributing to revenue retention and expansion metrics

Responsibilities

  • Drives NRR, GRR, and agency revenue goals for the commercial segment
  • Lead and develop the Account Management, Customer Success, and Partner Success teams
  • to empower everyone to create software.
  • Bubble's visual editor lets you fine-tune any detail, from the design to privacy rules and programming logic, so you're never stuck, even if AI hits its limits.
  • You'll manage Account Managers, Customer Success Managers, and Partner Success, and you'll partner closely with Technical Success, Success Operations, and Product.
  • Partner with Technical Success to ensure complex accounts are scoped, de-risked, and technically healthy

Requirements

  • 6+ years in customer success, account management, or commercial roles, with 3+ years managing teams
  • A track record of owning a retention or expansion metric (NRR, GRR, or similar)
  • Excellent verbal and written communication, and the ability to influence cross-functionally
  • Ability to thrive in a fast-paced, ambiguous, high-growth environment
  • Experience building or scaling commercial playbooks and operating cadences
  • Strong analytical skills and comfort working from data and customer signals
  • Compensation:
  • We offer competitive compensation aligned to tier one markets. Our estimated salary for this role at Bubble ranges from $187k - $240k. Actual pay is determined by multiple factors such as skills, qualifications, experience and market demand.
  • For this role, Bubble is currently only considering candidates who are authorized to work in the US and are within the New York City metro area. This is a hybrid role - in office 3 days a week.

Skills

  • Why Join Bubble Now?
  • But pure AI-generated code is fragile, hard to debug, and rarely production-ready.
  • Bubble bridges that gap, combining the speed of AI with a structured visual platform that produces stable, scalable, secure software.
  • The people who join Bubble right now will help define what that means for millions of builders around the world.

Compensation

  • We offer competitive compensation aligned to tier one markets.
  • Our estimated salary for this role at Bubble ranges from $187k - $240k.
  • Actual pay is determined by multiple factors such as skills, qualifications, experience and market demand.
  • For this role, Bubble is currently only considering candidates who are authorized to work in the US and are within the New York City metro area.
  • This is a hybrid role - in office 3 days a week.
  • 401(k) matching

Benefits

  • In addition to cash and equity compensation, Bubble offers a robust benefits package equating to roughly twenty thousand in additional annual compensation:
  • Our benefits include, but are not limited to:
  • Comprehensive health coverage
  • Wellness and work enablement stipends

Company info

  • Commercial Success is the engine behind Bubble's revenue retention and expansion.
  • The team owns Net Revenue Retention (NRR), Gross Revenue Retention (GRR), and agency revenue across our Account Management, Customer Success, and Partner Success functions.
  • We don't react to customer behavior - we influence it, through proactive, intelligence-driven motions that turn customer signals into commercial action.
  • Our AI visual development platform lets anyone, from first-time entrepreneurs to enterprise teams, take an idea from prompt to fully-functional, scalable app across web, iOS, and Android.
  • the Account Management upgrade motion (moving our strongest Standard customers to Enterprise) and the Customer Success lifecycle (land, expand, renew).
  • You'll drive two core motions: the Account Management upgrade motion (moving our strongest Standard customers to Enterprise) and the Customer Success lifecycle (land, expand, renew).
  • At Bubble, we encourage people from all ages, abilities, and experiences to apply.

Visa & Work Authorization

  • For this role, Bubble is currently only considering candidates who are authorized to work in the US and are within the New York City metro area.
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This listing is sourced directly from Bubble Goods's careers page and normalized into a canonical job model.