Wynn Resorts

Wynn Resorts

Cocktail Server Model - Delilah

Las Vegas, NV, United States

Sponsorship not specifiedDetected 1 day ago
CommunicationCollaboration

About the role

  • The Cocktail Server Model at Delilah is responsible for delivering an exceptional luxury beverage experience while serving as an ambassador of the venue's distinctive atmosphere, elegance, and energy.
  • This role provides personalized cocktail service to guests in a refined dining and nightlife environment, combining Forbes Five-Star service standards with a polished, engaging presence.

Responsibilities

  • Deliver personalized, anticipatory service that exceeds guest expectations throughout the dining and lounge experience
  • Create meaningful guest interactions through warmth, professionalism, and genuine hospitality
  • Maintain a polished and confident presence that reflects the luxury positioning of Delilah and Wynn Las Vegas
  • Accurately take, enter, and deliver beverage orders while maintaining service timing standards
  • Guest Engagement & Relationship Building
  • Maintain awareness of guest satisfaction and respond immediately to service opportunities
  • Maintain clear communication with team members and management
  • Support service recovery efforts in coordination with management when necessary
  • Maintain cleanliness, organization, and readiness of assigned stations and service areas

Requirements

  • High school diploma or equivalent required
  • Candidates must be at least 21 years of age
  • Knowledge & Skills
  • Ability to anticipate guest needs and provide proactive service
  • Must be able to obtain and maintain all required work cards, certifications, and licenses

Nice to have

  • Anticipate guest preferences and proactively respond to requests with urgency and attention to detail
  • Ensure guests feel welcomed, valued, and recognized from arrival through departure
  • Present beverage menus and make informed recommendations based on guest preferences and occasion
  • Demonstrate extensive knowledge of spirits, cocktails, wine, champagne, and non-alcoholic offerings
  • Possess complete knowledge of cocktail ingredients, preparation methods, presentation standards, garnishes, terminology, and designated glassware.
  • Understand and confidently discuss wine and champagne selections, including wines by the glass and featured bottle offerings.
  • Monitor guest beverage needs throughout service and provide timely follow-up
  • Establish rapport with guests while maintaining professionalism and discretion

Equal opportunity

  • Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

This listing is sourced directly from Wynn Resorts's careers page and normalized into a canonical job model.