Wynn Resorts
Cocktail Server Model - Delilah
Las Vegas, NV, United States
Sponsorship not specifiedDetected 1 day ago
CommunicationCollaboration
About the role
- The Cocktail Server Model at Delilah is responsible for delivering an exceptional luxury beverage experience while serving as an ambassador of the venue's distinctive atmosphere, elegance, and energy.
- This role provides personalized cocktail service to guests in a refined dining and nightlife environment, combining Forbes Five-Star service standards with a polished, engaging presence.
Responsibilities
- Deliver personalized, anticipatory service that exceeds guest expectations throughout the dining and lounge experience
- Create meaningful guest interactions through warmth, professionalism, and genuine hospitality
- Maintain a polished and confident presence that reflects the luxury positioning of Delilah and Wynn Las Vegas
- Accurately take, enter, and deliver beverage orders while maintaining service timing standards
- Guest Engagement & Relationship Building
- Maintain awareness of guest satisfaction and respond immediately to service opportunities
- Maintain clear communication with team members and management
- Support service recovery efforts in coordination with management when necessary
- Maintain cleanliness, organization, and readiness of assigned stations and service areas
Requirements
- High school diploma or equivalent required
- Candidates must be at least 21 years of age
- Knowledge & Skills
- Ability to anticipate guest needs and provide proactive service
- Must be able to obtain and maintain all required work cards, certifications, and licenses
Nice to have
- Anticipate guest preferences and proactively respond to requests with urgency and attention to detail
- Ensure guests feel welcomed, valued, and recognized from arrival through departure
- Present beverage menus and make informed recommendations based on guest preferences and occasion
- Demonstrate extensive knowledge of spirits, cocktails, wine, champagne, and non-alcoholic offerings
- Possess complete knowledge of cocktail ingredients, preparation methods, presentation standards, garnishes, terminology, and designated glassware.
- Understand and confidently discuss wine and champagne selections, including wines by the glass and featured bottle offerings.
- Monitor guest beverage needs throughout service and provide timely follow-up
- Establish rapport with guests while maintaining professionalism and discretion
Equal opportunity
- Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
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This listing is sourced directly from Wynn Resorts's careers page and normalized into a canonical job model.