CAVH HVAC

IT Operations & Automation Specialist

Clearwater, FL

Sponsorship not specifiedDetected 19 days ago

PowerShellAzureProcurementCustomer SupportFirewallVPNCommunicationSharePoint

About the role

About CAVH HVAC Custom Air Ventilation & Heating (CAVH) is a multi-location company with approximately 55 employees across our Corporate, Miami, Cape Coral, and Casselberry offices.
This is a chance to join a lean, fast-moving team where your work has direct, visible impact across the whole company.
If you enjoy solving real problems for real people, want variety in your day, and like the idea of helping shape how a growing company uses technology, this role is for you.

Automation & AI • Over time, help build and maintain workflow automations using Power Automate, PowerShell, and API integrations to reduce manual effort. • Support AI assistant and agent initiatives that streamline support, reporting, and internal processes. • Contribute ideas for where automation can improve how the business runs, and help bring them to life as the role matures.
Manage tickets end to end in Freshservice, meeting SLAs and keeping users informed from first response through resolution.
Maintain and improve knowledge base articles, documentation, and self service resources.
Manage identity and access through Entra ID, including user accounts, groups, MFA, and conditional access policies.
Support and maintain the SharePoint document environment and Teams structure.

Solid working experience administering Microsoft 365 (Exchange Online, SharePoint, Teams, user and license management).
Experience with a helpdesk or ITSM ticketing system
Freshservice experience is a strong plus.
Working knowledge of networking fundamentals, firewalls, and managed switches.
Experience with Entra ID (Azure AD), MFA, and access management.
Strong troubleshooting skills and a genuinely helpful, customer service oriented attitude.
Excellent communication skills and the ability to explain technical topics to non technical people.
Reliable, self-directed, and comfortable being the go to IT person on site.

Competitive salary Comprehensive medical, dental, vision, short-term and long-term disability insurance.

Support device lifecycle and the laptop refresh program, from procurement through deployment and retirement.

We are a leading commercial HVAC material supplier who recently brought IT in house and are building a modern, well-run technology environment from the ground up.
We are hiring an IT Operations & Automation Specialist to be a true hands-on technologist.

This listing is sourced directly from CAVH HVAC's careers page and normalized into a canonical job model.