Ptc
Principal Learning and Adoption Lead
Remote, USA · Principal
No sponsorship$109k-$162kDetected 30 days ago
AccessibilityRecruitingHRISCustomer SuccessCreoLeadershipCommunicationProblem Solving
About the role
- This role emphasizes training leadership, including scoping, development and delivery of tailored learning experiences for Windchill, Codebeamer, Creo, and other PTC products, as well as advanced training methodologies such as Train-the-Trainer (TTT).
- The individual ensures customers achieve full adoption and value realization through effective education strategies.
Responsibilities
- Design, develop, and lead custom role-based training programs for Windchill, Codebeamer, Creo, and other PTC solutions.
- Implement advanced training methodologies, including Train-the-Trainer (TTT) programs, to scale adoption across customer organizations.
- Create and maintain comprehensive training materials, guides, and curricula tailored to customer roles and business processes.
- Develop metrics to measure training effectiveness, user engagement, and knowledge retention, integrating these into adoption reporting dashboards.
- Partner with product teams to incorporate new features and updates into training programs promptly.
- Support marketing and sales teams by providing training-related collateral and participating in customer success initiatives.
Requirements
- Approx. ~10 years of experience in training design and delivery for enterprise systems, with strong proficiency in PLM solutions
- Proven expertise in creating and executing role-based training programs and TTT initiatives.
- Experience applying OCM methodologies to complement training and adoption strategies.
- US Citizenship is required - This role supports federal aerospace & defense programs involving classified/classified-controlled information.
- U.S. citizenship is legally required to meet these obligations.
- Instructional design, learning engineering, performance support, microlearning, and scenario-based practice
- accessible & inclusive design.
- Excellent communication, facilitation, and presentation skills.
- Plus: Experience with e-learning platforms and digital adoption tools.
- Experience with Learning tools and Platforms: Viva Learning, Cornerstone, Workday Learning (or equivalent).
- US Citizenship is required - This role supports federal aerospace & defense programs involving classified/classified-controlled information. U.S. citizenship is legally required to meet these obligations.
- What Success Looks Like
- Customers successfully complete custom role-based training programs and demonstrate proficiency in PTC solutions.
Nice to have
- Proven experience with at least one of PTC software solutions as Windchill, Creo, Codeb eam er
Skills
- US Citizenship is required
- Ability to travel 30% of the time
- Positive feedback and measurable improvements in adoption metrics following learning and adoption initiatives.
- Learning and adoption programs are scalable, repeatable, and aligned with customer business objectives.
- Expanded use of PTC solutions driven by effective education and enablement strategies.
Compensation
- PTC carefully considers a wide range of factors when determining compensation.
Benefits
- Build the enterprise learning architecture for multi-program transformations (e.g., PLM, CAD, ALM, digital thread), aligned to business outcomes and sponsor priorities.
- Collaborate with OCM Lead to d eliver learning and adoption services with a strong emphasis on education and enablement for PLM, CAD, and ALM solutions.
- Instructional design, learning engineering, performance support, microlearning, and scenario-based practice; accessible & inclusive design.
Company info
- Our team is a group of passionate, customer-focused adoption practitioners dedicated to driving customer success.
- We thrive on empowering our customers to achieve value and become champions of PTC's solutions.
- Our commitment to excellence means we go above and beyond to ensure our customers' success-knowing that when they succeed, we succeed.
- Together, we build lasting partnerships, unlock tangible business value, and create raving fans of PTC's products and services.
- Our world is transforming, and PTC is leading the way.
- Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.
- Our people make all the difference in our success.
- Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow - all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.
- Collaborate with customers' leadership and end users to assess training needs and ensure alignment with adoption objectives.
- If you share our passion for problem-solving through innovation, you'll likely become just as passionate about the PTC experience as we are.
Visa & Work Authorization
- US Citizenship is required - This role supports federal aerospace & defense programs involving classified/classified-controlled information
This listing is sourced directly from Ptc's careers page and normalized into a canonical job model.