Farther Finance

Farther Finance

Senior Client Experience Associate

Hybrid - Dallas, TX · Senior

Sponsorship not specifiedDetected 24 days ago
CRMCommunicationOrganizational Skills

About the role

  • As a Senior Client Experience Associate, you will play a key role in delivering a world-class wealth management experience for Farther advisors and clients.
  • You will work closely with our Product and Engineering teams to continually push the boundaries of wealth management.
  • As a member of Farther's client experience team, this is an opportunity to have a huge impact - not just on the company, but on the entire wealthtech industry.

Responsibilities

  • Identify opportunities to improve the client experience function and work with the Product and Engineering teams and other team members to implement changes
  • Establish and maintain positive and effective relationships with Farther's advisors, custodians, and third-party vendors to ensure client satisfaction
  • Strong communication skills and the ability to build rapport with advisors and clients
  • Chart your own growth path as we expand

Requirements

  • Bachelor's degree with 6+ years of previous work experience in a client-facing role within the financial services industry
  • Experience with custodial and wealth management platforms and CRM systems
  • You'll support that exceptional client experience by flawlessly executing the financial operations required for advisor onboarding, client onboarding, ongoing requests, and any complex needs.

Benefits

  • Full health benefits + 401(k) matching & Roth IRA options

This listing is sourced directly from Farther Finance's careers page and normalized into a canonical job model.