Mozilla

Senior Mixed Methods User Researcher

Remote Canada · Senior

Sponsorship not specified$105k-$130kDetected 27 days ago

Data AnalysisData ScienceUX ResearchResearchMentoring

About the role

Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years.
We make pioneering brands like Firefox, the privacy-minded web browser.
Now, with more than 225 million people around the world using our products each month, we're shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies.

Lead mixed method user research studies across the mobile and privacy product spaces, developing research materials, executing research, and turning data into actionable recommendations
Facilitate a user-centered design and product development process that advocates for users' needs and perspectives
Partner cross-functionally with product, design, engineering, data science, and marketing to identify high-impact research opportunities and align insights to business priorities
Collaborate with Mixed Methods and Quantitative User Researchers
Collaborative communicator, skilled at building partnerships with cross-functional teams and driving alignment through evidence-based insights
Experienced in supporting iterative, user-centered product development, ensuring research continuously informs design and strategy
Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled.
Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online.

4-6 years of UX research work experience in the consumer technology industry
Significant experience leading both evaluative and generative research across multiple phases of the product development lifecycle
Experience applying a diverse set of qualitative methods (e.g., interviews, concept testing, usability studies) and practical experience with quantitative approaches (e.g., survey design, data analysis)
Deep, current knowledge of AI tools used in research workflows, with the expertise to evaluate their outputs critically and apply them responsibly and effectively

Generous performance-based bonus plans to all eligible employees - we share in our success as one team
Rich medical, dental, and vision coverage
Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
Quarterly all-company wellness days where everyone takes a pause together
One-time home office stipend
Quarterly well-being stipend
Considerable paid parental leave
Employee referral bonus program
Other benefits (life/AD&D, disability, EAP, etc. - varies by country)
Commitment to diversity, equity, inclusion, and belonging

Welcoming differences
Being relationship-minded
Practicing responsible participation
Having grit
Commitment to our values:
This means we aren't beholden to any shareholders - only to our mission.
When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere.
And you give us a chance to make a difference in your life every single day.

omestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws

This listing is sourced directly from Mozilla's careers page and normalized into a canonical job model.