Trustly
Senior HRBP
New York, NY · Senior · Contract
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About the role
- Executive Partnership & Radical Candor: Act as a trusted advisor and coach to the CCO and senior commercial leaders, providing radical candor feedback and driving high-performance team dynamics across global markets.
- Talent Review Architect: Demonstrated experience designing and launching enterprise-wide Talent Review, calibration, succession, and executive visibility frameworks.
Responsibilities
- Incentive Alignment & Performance Redesign: Drive the ongoing evaluation of GTM incentive philosophy, leading compensation redesigns that shift Business Development metrics from activity to sales-qualified pipeline and simplifying Customer Success incentives to reinforce customer retention (NRR) and business outcomes.
- Organizational Effectiveness & Headcount Strategy: Advise GTM leadership on organizational effectiveness, including organizational design, headcount strategy, succession planning, and complex employee relations, enabling the business to scale through periods of rapid growth and change.
- Enterprise Talent Review & Executive Visibility: Design and launch Trustly's enterprise Talent Review framework, establishing a consistent company-wide operating model for talent assessment, calibration, succession planning, and executive talent visibility while building supporting manager enablement.
- Executive Gravitas & Builder Mindset: Comfortable influencing C-suite executives, delivering radical candor, and thriving in building scalable, documented processes from scratch.
- To build the world's most disruptive payment network and redefine what the payment experience should feel like.
- Advise GTM leadership on organizational effectiveness, including organizational design, headcount strategy, succession planning, and complex employee relations, enabling the business to scale through periods of rapid growth and change.
- Design and launch Trustly's enterprise Talent Review framework, establishing a consistent company-wide operating model for talent assessment, calibration, succession planning, and executive talent visibility while building supporting manager enablement.
Requirements
- GTM & Tech HR Expert (8+ yrs): 8+ years of progressive HR/HRBP experience, with substantial time supporting executive commercial/GTM leaders in fast-growing tech or fintech environments.
Compensation
- Incentive Alignment & Performance Redesign:
- GTM Compensation Architecture & Incentive Design: Partner with Revenue Operations, Finance, and executive leadership to build Trustly's enterprise GTM compensation architecture, introducing standardized OTE ranges, market benchmarking, quota frameworks, incentive design, and governance for compensation decisions.
- Compensation & RevOps Partner: Proven track record building enterprise OTE structures, quota frameworks, and incentive designs in partnership with RevOps & Finance.
- Incentive & Comp Alignment: Standardized OTE ranges and redesigned incentives aligned with pipeline and NRR, driving direct alignment between sales performance, retention, and profitable growth.
Benefits
- If you are driven by a strong sense of purpose and thrive in a dynamic, entrepreneurial, and high-growth environment, join us and be part of a team that's transforming the way the world pays.
Company info
- At Trustly, we're building a smarter, faster, and more secure financial future by revolutionizing the world of payments.
- As a global leader in Open Banking Payments, we are establishing Pay by Bank as the new standard at checkout, providing unparalleled freedom, speed, and ease to millions of consumers and merchants worldwide.
- Our Ambition: To build the world's most disruptive payment network and redefine what the payment experience should feel like.
- Trustly is a global team of innovators, collaborators, and doers.
- We are proud and committed to being an Equal Opportunity Employer and believe an open and inclusive environment enables people to do their best work.
- WHO WE ARE At Trustly, we're building a smarter, faster, and more secure financial future by revolutionizing the world of payments.
- At Trustly, we foster a workplace where everyone feels they belong-a place where teamwork thrives, ideas flourish, and we never forget to have fun along the way.
- some exclusions apply for temporary positions.) At Trustly, we embrace and celebrate diversity of all forms and the value it brings to our employees and customers.
- We are proud and committed to being an
Equal opportunity
- Equal Opportunity Employer and believe an open and inclusive environment enables people to do their best work.
This listing is sourced directly from Trustly's careers page and normalized into a canonical job model.