Tennr
Senior Product Designer
New York City Office · Senior
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About the role
- We're hiring a Senior Product Designer to own design for the operational workflows where healthcare ops teams spend their day.
- You'll lead work end-to-end:
- discovery with customers, problem framing, systems-level design, and shipping + iterating closely with PM and engineering.
Responsibilities
- Own design for operational workflows used daily by ops teams
- Lead discovery (interviews, shadowing, usability testing) and turn insight into decisions.
- Design scalable patterns for dense, multi-state operational workflows.
- Use and extend Tennr's design system components and document new design patterns.
- Own design for operational workflows used daily by ops teams; improve their speed and accuracy.
Requirements
- Proven ability to ship, iterate, and make tradeoffs.
- 5+ years product design experience
- strong craft on complex desktop web products.
- Comfortable owning research directly
- credible with customers.
- Systems thinker (workflows, states, patterns) with strong product judgment.
- Design-systems experience.
- Technical fluency to collaborate on feasibility and prototype in code.
- Strong writing + verbal communication
- ownership mindset.
- Excited about improving healthcare operations.
Nice to have
- Plus a pantry full of snacks.
Benefits
- 100% paid employee health benefit options
- Competitive parental leave
Company info
- Today, when you go to your doctor and get referred to a specialist (e.g., for sleep apnea), your doctor sends out a referral and tells you, "They'll be in touch soon." So you wait.
- Sometimes days, weeks, or even months.
- Because too often specialists and medical services are overwhelmed with referrals and the painstakingly manual process it takes to qualify your referral prevents them from getting around to it on time, or sometimes at all.
- Tennr prevents these delays and denials by making sure every referral gets where it needs to go, with the right info, at the right time.
- Powered by RaeLM™ Tennr reads, extracts, and acts on every piece of patient information so providers can capture more referrals, slash denials, and reduce delays.
- Communicate rationale clearly to a variety of stakeholders, including product and engineering teams, internal leadership, and customers.
This listing is sourced directly from Tennr's careers page and normalized into a canonical job model.