Early Warning Services, LLC

Early Warning Services, LLC

Senior Lead Product Manager (API/Mobile)

Scottsdale, Arizona, USA · Senior · full-time

Sponsorship not specified$150k-$200kDetected 74 days ago
iOSAndroidAPI DevelopmentRESTOpenAPIData EngineeringData ScienceA/B TestingCybersecurityComplianceUX ResearchProduct ManagementProduct StrategySalesforceCustomer SuccessResearchLeadershipCollaboration

About the role

  • Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment.
  • Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire.
  • This position is ineligible for employment Visa sponsorship.

Responsibilities

  • Brings the customer viewpoint to the product design process with a demonstrated competency to actively listen to customer feedback across all touchpoints and channels; to routinely leverage this feedback into insights; and to build products and services that delight and inspire.
  • Works closely with marketing, research, analytics, design and development partners, uses technical savvy and customer insights to develop real world solutions working in a highly collaborative environment.
  • Able and adept at working directly with the technologists to deliver market solutions.
  • Clearly defines requirements, grooms user stories, motivates technical teams and partners with technology closely
  • Builds the right cross-functional team to obtain a common understanding of customer pain points, empathy and excitement for solving customer issues and driving product revenue.
  • Own the product backlog for mobile payment flows, card-on-file management, and recurring payment enablement.
  • Collaborate with UX, analytics, and engineering to build frictionless payment experiences, including saved cards, autofill, biometric authentication, and instant retry on failure.
  • Partner with engineering to manage feature rollout, latency performance, and mobile SDK/API documentation.

Requirements

  • Demonstrated experience in setting a product strategy, roadmap and in meeting product revenue targets for API products.

Nice to have

  • Prior experience with building (rather than using) APIs in the PM role.
  • Non-product background in engineering, architecture, software solutions with the focus on APIs.
  • The above job description is not intended to be an all-inclusive list of duties and standards of the position.
  • Physical Requirements Early Warning works together in a highly collaborative office environment.
  • As such, working conditions consist of a normal office environment.
  • Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours.
  • Work may require occasional standing, walking, kneeling and reaching.
  • Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently.

Skills

  • Define and standardize north star metrics, funnel KPIs, and lifecycle analytics for digital products.
  • Evaluate and prioritize A/B test ideas based on user impact and confidence level; ensure learning is captured, shared, and reused.
  • Establish a user research practice to bring continuous, qualitative insights into the product development cycle.
  • Champion a culture of learning, hypothesis-driven development, and customer empathy.
  • Stays up to date with industry trends and emerging technologies to inform product development and strategy.
  • Facilitates training and adoption of users and developers to ensure successful API adoption.

Compensation

  • $150,000 - $200,000.
  • New York, NY/ San Francisco, CA in USD per year is: $180,000 - $210,000.

Benefits

  • Articulates product strategy and vision across the enterprise across multiple products.
  • Mobile In-App Payments Define the product vision and roadmap for in-app payments across native Android and iOS apps, aligning with business, growth, and risk objectives.
  • Fraud Risk Management Define the product vision and roadmap for fraud and authentication across Paze, aligning with business, growth, and risk objectives.

Company info

  • Uses insights about the market and industry to drive development of value-added solutions for customers.

Visa & Work Authorization

  • This position is ineligible for employment Visa sponsorship.
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