FNZ

Sr. Business Process Analyst

Toronto - Canada · Senior

Sponsorship not specifiedDetected 28 days ago

ExpressAccessibilityAgileJiraConfluenceLeadershipCollaborationProblem SolvingTime ManagementMentoring

About the role

It's what inspires, excites and moves us forward.
The FNZ Way is the cornerstone of what we do.
About FNZ FNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms.

Maintain end-to-end traceability between process activities and Jira stories, functional requirements, systems, integrations, regulatory controls, outputs, and procedures.
Identify gaps, inconsistencies, or ambiguities in requirements and collaborate with Solution Consultants and Functional Leads to resolve them.
Perform quality assurance reviews of process artefacts produced by junior analysts, ensuring adherence to modelling standards and completeness.
Facilitate and lead process walkthroughs with internal and external stakeholders, ensuring alignment and securing approval of future-state processes.
Collaborate with Solution Consultants on clarifications that impact proposition alignment or functional design.
Engage with client SMEs to validate operational details and ensure business processes reflect the intended operating model.
Mentor and support junior Process Analysts, providing coaching, feedback, and hands-on guidance.
Drive continuous improvement in process modelling quality, efficiency, and consistency across the team.

Required Industry Knowledge
6 + years of experience in a delivery/consulting environme nt in financial services /wealth market.
5+ years of experience in business analysis or process analysis roles within the wealth management or financial services sector.

Produce high-quality BPMN 2.0 future-state process models at the required descriptive and analytical levels, ensuring clarity, accuracy, and adherence to methodologies.
Incorporate approved requirements, Operating Model components, system interactions, configuration considerations, business rules, and regulatory obligations into process models.
Decompose complex end-to-end journeys into repeatable and reusable sub-processes, enabling consistency and scalability across clients.
Ensure process models clearly express functional intent and provide an unambiguous foundation for QA, business readiness, and operational teams.
Support QA teams by ensuring processes provide the clarity required for scenario and test case definition.
Work with Product Owners, Project Managers and Business Readiness teams to coordinate modelling priorities, review cycles, and delivery milestones.
Act as an SME in BPMN and modelling best practices, contributing to the evolution of modelling standards, templates, and methodologies.
Support Solution Consultants through detailed process analysis that informs proposition refinement, where required.

We partner with the world's leading financial institutions, with over US$2.4 trillion in assets on platform (AoP).

Right from day one, you will work alongside exceptional, multicultural teams - experts in their respective fields - who will inspire and challenge you to make your greatest impact.
Be part of a highly successful, rapidly growing, global business that is leading the delivery of financial services via cloud computing and partners with some of the world's largest companies;
Working in a flexible and agile way that meets the needs of the business and personal circumstances;
Remuneration, significant financial rewards and career advancement is based on individual contribution and business impact rather than tenure or seniority;
We provide global career opportunities for our best employees at any of our offices in the UK, EU, US, Canada, South Africa and APAC.
General investment/ wealth/life and /or pensions products and the markets in which FNZ and our customers operate.

This listing is sourced directly from FNZ's careers page and normalized into a canonical job model.