FIGS
Part-Time Embroidery Retail Associate (Suture Specialist)
Los Angeles, CA · Part-time
Sponsorship not specifiedDetected 8 days ago
ExcelSupply ChainCustomer SupportLeadershipCollaborationProblem SolvingTime Management
About the role
- This role involves handling in-Hub embroidery orders, maintaining and cleaning machines, and ensuring the quality of finished garments.
- This position reports directly to the Store General Manager.
- This role's base salary range is between $18/hr and $20/hr.
Responsibilities
- Set up embroidery machines (design loading, thread selection, hooping, trimming, packaging).
- perform adjustments or repairs as needed.
- Cross-Functional Collaboration: Partner with store leadership and HQ teams (VM, product, supply chain) to share embroidery trends, machine performance, and customer feedback.
- Inspect merchandise against order specs; perform adjustments or repairs as needed.
- Perform minor machine repairs, cleaning, and oiling to ensure optimal operation.
- Manage embroidery supplies, storage, and assist with inventory checks.
- Team & Store Support
- Assist store leadership with non-embroidery tasks, including sales, operations, and café support.
Requirements
- Experience with single-head embroidery machines.
- Technical proficiency in embroidery software (Wilcom, Pulse, or equivalent).
- Proficiency with computer software for editing designs.
- Familiarity with preventative maintenance programs and ability to coordinate third-party servicing.
- Bilingual skills are beneficial but not required.
- Proven work ethic and integrity
- Ability to respond to short term deadlines
- Flexible schedule, with availability to work weekends
- Strong organizational and time management skills
- ability to manage multiple embroidery orders simultaneously.
- Strong problem-solving skills
- able to troubleshoot both machine and workflow issues under tight deadlines.
- All employees are expected to be available to work "Black Friday" (the day after US Thanksgiving) until the end of the holiday season, to be defined each year based in part on the time period guests are permitted to return holiday merchandise, on an annual basis
- Other must haves:
- Positive attitude
Nice to have
- Experience operating and troubleshooting embroidery machines ( Barudan experience a plus ).
Compensation
- At FIGS, your base salary is one part of your total compensation package.
- This role's base salary range is between $18/hr and $20/hr.
- Actual base salary is determined based on a number of factors, including but not limited to your relevant skills, qualifications, and years of experience.
Benefits
- FIGS, Inc. is a founder-led, direct-to-consumer healthcare apparel and lifestyle brand that seeks to celebrate, empower and serve current and future generations of healthcare professionals.
- With the largest DTC platform in healthcare apparel, we sell our products to a rapidly growing community of loyal customers.
- Our Threads for Threads initiative is integral to our mission to improve the lives of healthcare professionals on a global scale.
- Founded alongside FIGS in 2013, Threads for Threads donates scrubs to healthcare professionals working in resource-poor countries around the world.
Company info
- Establish and monitor embroidery quality standards, ensuring consistency across all products and catching issues before they reach customers.
- Steam and prepare garments for customers.
- Quality Assurance: Establish and monitor embroidery quality standards, ensuring consistency across all products and catching issues before they reach customers.
- FIGS is seeking a skilled Part-Time Suture Specialist (Embroidery Machine Operator) to manage the embroidery operations at our Century City Community Hub.
This listing is sourced directly from FIGS's careers page and normalized into a canonical job model.