The Home Depot
Analyst, Online Merchandising Solutions
STORE SUPPORT CENTER, ATLANTA - 9090
Sponsorship not specifiedDetected 70 days ago
SQLBigQueryData AnalysisLLMsExcelProcess ImprovementCustomer SupportResearchLeadershipCommunicationProblem SolvingMicrosoft Office
Stay score
odds of building a lasting career here
33Risky
Cap-exempt (no lottery)0
Sponsors this role65
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
Thin sponsorship signal and lottery-bound. A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.
Lottery odds assume a STEM candidate.
Personalize to your clock →Community outcomes
No reports yet — be the first to help the next applicant.
About the role
- include monitoring and verifying the successful transformation of enterprise data and working with appropriate technology teams to resolve issues relating to incorrect mapping, business rules, and data deviations.
- Research and address management escalations completely and timely.
Responsibilities
- 40% Business Acumen: Serves as a subject matter expert and performs research and/or root cause analysis to identify and resolve IDM support related issues and themes.
- Ensure the Level 1 support team is responding to supplier issues received via the supplier hotline, chats, and tickets timely, completely, correctly, and professionally.
- 30% Project Support: Plan and lead all phases of a project's lifecycle
- Develops and executes ongoing enhancement/optimization based on measured performance and customer feedback.
- 10% Training/On-Going Support: Authors and facilitates clear, concise end user training on IDM processes, system features, and enhancements. Develops and maintains day-to-day relationships with internal and external partners to support IDM initiatives.
- 30% Project Support: Plan and lead all phases of a project's lifecycle; this includes the proactive identification of business process optimization opportunities, prioritization, definition, and implementation of project deliverables.
Requirements
- Must be eighteen years of age or older.
- Must be legally permitted to work in the United States.
- The Analyst, Online Merchandising Solutions will drive the process improvement and supplier engagement associated with the rapid assortment expansion of HD.com and subsequent required item troubleshooting.
- This role is the primary point of contact responsible for a simple and seamless supplier experience in working with Home Depot.com, respective to all aspects of supplier and priority item onboarding.
Nice to have
- Working knowledge of Microsoft Office Suite
- Working knowledge of presentation software (e.g., Microsoft PowerPoint)
- Working knowledge of SQL/Google BigQuery and advanced Microsoft Excel functions (e.g., VLOOKUPs, pivot tables, data modeling)
- Familiarity with generative AI tools (e.g., Gemini, ChatGPT)
- 1-2 years of data analysis experience
- 1-2 years experience in E-commerce, data management, and/or process analysis and improvement
- Ability to handle and prioritize multiple tasks
- Outstanding written and verbal communication skills
Apply directly at The Home Depot →Create a free account for alerts like thisView The Home Depot immigration profile
This listing is sourced directly from The Home Depot's careers page and normalized into a canonical job model.