Crisp Recruit

Director of Operations

Islandia, NY · Director

Sponsorship not specified$120k-$150kDetected 19 hours ago

LeadershipCollaborationProblem Solving

About the role

Do you thrive in transforming ideas into streamlined operations and innovative solutions?
Are you ready to spearhead the strategic evolution of a thriving personal injury law firm?
Can you bridge the gap between visionary leadership and operational excellence?

Operational Leadership: Lead the integration and professionalization of the firm's business practices.
Process Standardization: Identify and implement consistent operational processes across departments.
Technology Integration: Assess and implement technology solutions, including AI, to improve efficiency.
Case Management & Data Hygiene: Standardize use of CloudLex, improve data entry consistency, and build reliable reporting so leadership can trust operational metrics.
Marketing & Growth Support: Serve as a credible operational counterpart to marketing vendors, help leadership evaluate marketing investments and recommendations, and support growth initiatives tied to brand expansion and referral relationships.
Implementation Support: Learn the firm's current operations, identify practical opportunities for improvement, and help turn agreed-upon initiatives into clear action plans with follow-through.
For over five decades, RGLZ Personal Injury Law has been a beacon of support for injured individuals across New York.
Identify and implement consistent operational processes across departments.
Assess and implement technology solutions, including AI, to improve efficiency.
Standardize use of CloudLex, improve data entry consistency, and build reliable reporting so leadership can trust operational metrics.

Process-Oriented: Proven ability to standardize processes and foster organizational discipline.
KPI Expertise: Experience in creating meaningful metrics and reporting systems.
Change Driver: Experience in managing and implementing organizational change.
Analytical Thinking: Ability to assess complex scenarios and provide actionable insights.
Proven ability to standardize processes and foster organizational discipline.
Ability to assess complex scenarios and provide actionable insights.

Target salary range of $120,000-$150,000, with flexibility for exceptional candidates.

Work directly with the firm's equity partners to align priorities, drive accountability, and turn partner decisions into executed initiatives.
The firm has built a legacy of empathy and excellence, diligently fighting for those affected by negligence, whether through auto accidents, construction injuries, or medical malpractice.
Besides litigation, the firm actively engages in public education, enhancing awareness about the legal landscape among New Yorkers.

What we're looking for:
Founded in 1968, the firm has maintained an unwavering commitment to justice, focusing exclusively on plaintiff-side personal injury litigation.
If you are ready to make a significant impact, we invite you to apply and contribute to our mission of delivering justice with integrity and efficiency.

This listing is sourced directly from Crisp Recruit's careers page and normalized into a canonical job model.