Delinea
Customer Success Manager - Canada
Home Office (Canada)
Sponsorship not specifiedDetected 12 days ago
SalesforceCustomer SuccessLeadershipCommunicationCollaboration
About the role
- About Delinea: Delinea is a pioneer in securing human and machine identities through intelligent, centralized authorization, empowering organizations to seamlessly govern their interactions across the modern enterprise.
- Our success is driven by world-class product leadership, outstanding engineers, and strategic investment from TPG.
- We value diversity, innovation, and a culture of respect and fairness.
Responsibilities
- Manage a portfolio of Enterprise accounts and serve as the primary point of contact.
- Drive onboarding, product adoption, and track customer business objectives and goals.
- Lead regular customer check-ins tracking customer success plans along with quarterly business reviews.
- Proactively identify at-risk accounts to leadership and own a cross-functional remediation plan.
- Ability to understand business objectives and success criteria to deliver product value
- Trust - We act with integrity and deliver on our commitments
- Global - We embrace diverse people and ideas to drive better outcomes
- We act with integrity and deliver on our commitments
- We embrace diverse people and ideas to drive better outcomes
Requirements
- 3-5+ years of experience in a similar role as a Customer Success Manager
Nice to have
- BA/BS degree preferred or equivalent experience
- Knowledgeable in privilege access management and cybersecurity best practices preferred
- Experience with other Privilege Access Service solutions such as CyberArk, BeyondTrust, Delinea, etc. is a big plus
- Must be located in Canada
- fluency in English and French preferred
Company info
- Develop, prepare, and nurture customers
- Experience working directly with complex, multi-divisional, multi-geographical customers and building strong connections with executive sponsors
- What we offer in return is meaningful work, a culture of innovation and great career progression.
Apply directly at Delinea →Create a free account for alerts like thisView Delinea immigration profile
This listing is sourced directly from Delinea's careers page and normalized into a canonical job model.