Newperkinelmer

Field Service Engineer (REMOTE FIELD CO)

US Remote - CO · Full-time

Sponsorship not specified$59k-$87kDetected 1 day ago

Customer SupportCommunicationProblem SolvingMicrosoft Office

About the role

In this role, the Field Service Engineer will act as the face for the company, making sure our customer needs are met in a timely and efficient manner.
The final base pay offered to the successful candidate will be determined by factors including internal equity, work location, as well as individual qualifications, such as job-related skills, experience, and relevant education or training.

Install, maintain, validate and repair PerkinElmer and/or multivendor instrumentation at customer site with best-in-class service
Drive toward zero service recalls.
Maintain up to date electronic and repair documentation for dispatch, inventory and service support functions of the job
Manage inventory levels to ensure that adequate supply and appropriate records are maintained
Take an active role in developing technical skills and soft skills to maintain and enhance PerkinElmer's value proposition to the customer
When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs.
The Field Service Engineer is responsible for maintaining a high standard of professional customer support.

Perform timely uploads and downloads of required data to ensure the integrity of the service system
Employee may be required to handle hazardous waste according to local, state, and federal regulations.

Experience using Microsoft 365
Detailed knowledge of analytical equipment, laboratory environment, and/or instrument control software
Must have a valid driver's license.
Vendor issued certification on relevant laboratory equipment
Knowledge of laboratory safety practices as defined by the Company and/or the customer's site safety code
Ability to travel by air, vehicle and/or other means of transportation as business requires.
Travel will vary depending on territory requirements and/or customer base.
Working Environment:

Excellent interpersonal, written, and verbal communication skills
Technical problem-solving skills and attention to detail
Excellent customer service skills complemented by an ability to listen to and interpret client requests.
Aptitude for technical and practical matters.
Strong interpersonal skills; strong team player with customer satisfaction focus
MS Office
Outlook, PowerPoint, Word.
Basic Qualification:

The annual compensation range for this full-time position is $58,760.00 to $87,360.00.

May be required to complete Medical Clearance, Respiratory Protection Training, and Fit Testing to wear a respirator as protection against hazards present in the laboratory environment.
Maintain training and compliance in areas of health and safety, security, environmental and operational aspects of daily activities in the working environment

Provide scheduled preventative maintenance for contract customers, remedial maintenance for non-contract customers billed at an hourly rate and all warranty services, which apply to our products in the field.

This listing is sourced directly from Newperkinelmer's careers page and normalized into a canonical job model.