Work for Old Republic Title

Work for Old Republic Title

Receptionist/Escrow Coordinator

TX, Houston (12505 Memorial Dr, Ste 200)

Sponsorship not specifiedDetected 2 days ago
ComplianceHRCustomer SupportCommunicationCollaborationProblem SolvingTime ManagementOrganizational SkillsMicrosoft Office

About the role

  • The ideal candidate will possess strong customer service skills, excellent organizational abilities, and prior escrow experience.
  • Answer, screen, and direct incoming phone calls.
  • Monitor and replenish office, kitchen, and meeting room supplies.

Responsibilities

  • Manage conference room scheduling and ensure conference rooms are clean, organized, and ready for meetings.
  • Maintain a clean, professional, and organized reception area and common office spaces.
  • Provide general administrative support to branch management and staff as needed.
  • Escrow Support Functions
  • Maintain accurate electronic and physical transaction files.
  • Support the escrow team with data entry, document distribution, reporting, and other administrative functions.

Requirements

  • Knowledge of escrow processes, title industry practices, and closing procedures.
  • Proficiency in Microsoft Office Suite, including Outlook, Word, and Excel.
  • Ability to handle confidential information with discretion.
  • Previous experience in a receptionist, administrative support, or customer service role preferred.
  • Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
  • Excellent verbal and written communication skills.
  • Professional appearance and demeanor.
  • High attention to detail and accuracy.
  • Key Competencies
  • Customer Service Excellence

Nice to have

  • High school diploma or equivalent required
  • associate degree preferred.
  • Minimum of 2 years of escrow experience preferred.
  • Familiarity with escrow and title production software preferred.

Compensation

  • 11 Company paid holidays per year

Benefits

  • Comprehensive medical, prescriptions, dental and vision plans
  • Voluntary supplemental life insurance for employees, spouses and dependent children
  • Fertility and Family Building Benefits
  • Paid Disability benefits
  • Paid time off programs
  • Flexible spending account
  • Health savings account (available to High Deductible Health Plan participants only)
  • Educational Assistance Program
  • Voluntary benefits, such as Critical Illness, Hospital Indemnity, Pet Insurance and Accident Insurance

Company info

  • Open and set up new escrow orders in accordance with company procedures.
  • Ensure compliance with company policies, industry regulations, and escrow procedures.
  • This position is office-based and requires regular interaction with customers, real estate professionals, lenders, and internal team members.
  • 401(k) plan with a discretionary company match
  • Basic life and accidental death and dismemberment insurance premium paid by the company
  • The Receptionist / Escrow Coordinator serves as the first point of contact for customers, agents, lenders, and visitors while providing critical administrative and operational support to the escrow team.

Equal opportunity

  • Equal Opportunity Employer
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