Elsevier

Elsevier

Nurse Education Implementation Specialist

Florida, USA

Sponsorship not specified$79k-$131kDetected 68 days ago
SalesExcelCustomer SuccessCustomer SupportLeadershipTime Management

About the role

  • The Implementation Specialist (IS) will work with Program Solution accounts outlining plans for implementing Nursing & Health Education products into their programs.
  • They will work in direct contact with the customer and internal teams to ensure that process timelines and deliverables have been met and pivot on deliverables as needed.
  • The Implementation Specialist reports internally on all projects in process and provides timely updates to managers and internal teams.

Responsibilities

  • Track and maintain team deadlines for Implementation.
  • Work to collaborate with internal partners to establish curriculum needs and deploy resources for successful program launch of Elsevier Digital products.
  • Builds account product usage tools to establish a framework of Elsevier digital products and their use within the curriculum.
  • Implements the plan for the Program Solution accounts that will hold accountable the faculty and program administration for a product optimization plan that is ready for hand-off to the Enterprise Customer Success Manager bringing the account to full steady state.
  • Manage Curriculum Solution process tracking to completion.
  • Are you passionate about helping nursing programs implement and sustain effective teaching solutions?
  • We build solid relationships with our customers to understand their needs and provide solutions that deliver successful results.

Requirements

  • Have a minimum of a Bachelor's degree
  • 1-2 years of experience in Sales, Project Coordination, Customer Success, Customer Service or other Customer-facing roles
  • Possess effective interpersonal and leadership skills as well as a proven track record of success
  • Ability to communicate effectively across multiple formats via phone, email, webinar and in person
  • Experience in Nursing Education in higher education preferred
  • Demonstrate the ability to work autonomously with above average skills in self learning, prioritization, organization, and time management
  • Demonstrate excellent collaborative skills and a teamwork orientation
  • Be able to consistently meet deadlines
  • Have a high-energy, positive, "can-do" attitude
  • U.S. National Base Pay Range: $78,800 - $131,300. Geographic differentials may apply in some locations to better reflect local market rates.This job is eligible for an annual incentive bonus. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
  • We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
  • Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.

Nice to have

  • Experience with Excel, Microsoft Project or Trello a plus

Compensation

  • Geographic differentials may apply in some locations to better reflect local market rates.This job is eligible for an annual incentive bonus.
  • $78,800 - $131,300.

Benefits

  • Nursing Education Program Implementation Specialist
  • Would you enjoy leading implementation projects, working cross functionally with internal partners and nursing education professionals?
  • As a global leader in nursing and health education, we prepare Nurses and Allied Health professionals for successful careers.
  • We provide world-class content, innovative learning tools and analytics that improve educational outcomes and help prepare students for the future.
  • We are delighted to offer country specific benefits.
  • Click here to access benefits specific to your location.

Company info

  • Establish training plans for Enterprise Solution customers.
  • Identify "at-risk" customers and collaborate to give insight into action plans.

Equal opportunity

  • qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
  • EEO Know Your Rights.

Visa & Work Authorization

  • are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientat
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This listing is sourced directly from Elsevier's careers page and normalized into a canonical job model.