Freshworks
Technical Curriculum Developer
Boston, MA, United States · Senior
Stay score
odds of building a lasting career here
Sponsors, but it's cap-subject — you still face the weighted lottery (~45% per draw at Level III). Good if you win; have a cap-exempt backup on your list.
Lottery odds assume a STEM candidate.
Personalize to your clock →H-1B wage level
the lottery is wage-weighted — each level is one more entry
$2,362 more — $112,362 — moves this role to Level IV and 4 lottery entries. That figure is inside the range the employer already advertised.
Based on the DOL prevailing wage for this occupation and worksite, a base salary of $112,362 would place this position at wage Level IV. That figure is within the posted range, and I'd like to target it. This role classifies under "Instructional Coordinators" for prevailing-wage purposes.
DOL prevailing wage, 2026-27 wage year · Instructional Coordinators (25-9031) · Boston-Cambridge-Newton, MA-NH. Wage level is derived by USCIS from the offered wage, occupation and worksite; the occupation shown is inferred from the job title.
Employer immigration record
from this employer's Department of Labor filings
Files H-1B transfers
Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.
Community outcomes
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About the role
- Organizations everywhere struggle under the crushing costs and complexities of "solutions" that promise to simplify their lives.
- Software is a choice that can make or break a business.
- Business software has become a blocker instead of ways to get work done.
Responsibilities
- Build and maintain technical certifications and readiness programs that prepare learners to confidently understand, demonstrate, and implement Freshworks solutions.
- Experience developing eLearning using Articulate 360 (Storyline & Rise) or similar authoring tools
- Come build it with us.
Nice to have
- Experience designing technical certifications or assessments is a plus
Compensation
- The annual base salary range for this position is $110,000 - $142,000.
Benefits
- Create polished, professional-quality multimedia learning content using text, video, audio, animations, interactions, and tools such as Articulate 360 (Storyline & Rise).
- Partner with Solution Engineering, Professional Services, Product, Product Marketing, and technical SMEs to translate complex technical concepts into clear, practical learning experiences.
- Assess learning needs and define appropriate course scope, learning objectives, content structure, and assessments based on learner and stakeholder requirements.
- Work with technical SMEs to identify the most important concepts learners need to know and help keep learning experiences focused, practical, and appropriately scoped.
- Measure learning effectiveness through assessments, learner feedback, and business outcomes, and continuously improve content based on what you learn.
- 5-8 years of experience designing technical curriculum, digital learning experiences, or enablement programs in a SaaS or technology environment
- Demonstrated ability to create polished, professional-quality multimedia learning content, including eLearning, video, audio, and interactive experiences
- Strong learning design skills, including the ability to define course scope, develop learning objectives, structure content, and build assessments that effectively measure learner progress
- Experience creating learning for technical audiences such as Solution Engineering, Professional Services, Partner Enablement, Customer Education, Customer Success, or similar customer-facing technical teams
- Solid technical foundation in computer science, SaaS, enterprise software, or related technologies, with the ability to understand technical concepts and translate them into clear, concise learning content
- Ability to collaborate effectively with technical SMEs and help distinguish essential learning content from "nice to have" information
- Experience with AI-powered learning tools or content creation is a plus
Company info
- At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities.
Equal opportunity
- We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business.
This listing is sourced directly from Freshworks's careers page and normalized into a canonical job model.