Meow Wolf
Retail Manager
California - Exhibition · Full-time
No sponsorship$79k-$89kDetected 28 days ago
HRCustomer SupportCommunicationAdaptabilityOrganizational SkillsOSHA
About the role
- The Retail Manager is responsible for the retail operations at Meow Wolf Los Angeles.
- Major duties include managing all retail staff and the on-site warehouse department, as well as department budget management and improvement to retail operations, policies, and procedures.
- Reporting to the General Manager, the Retail Manager ensures profitability of retail operations by effectively managing all business aspects of retail, such as: inventory, managing staffing, creating budgets, and setting goals.
Responsibilities
- Directly supervising retail leads, gift shop staff, and warehouse staff
- Initiate, encourage, and maintain internal and cross-departmental communication
- Fulfill all manager on duty duties, skills, and knowledge, including the ability to perform any role within the retail department
- Set and maintain high standards of organization and cleanliness throughout the gift shop
- With Human Resources, recommending and developing retail staff training
Requirements
- Minimum 5 years management experience in retail, exhibit, attraction, museum, or other public space/entertainment/operations environment
- Proven work experience as a Retail Manager or similar role
- Prior experience with visual merchandising
- Hands-on experience with point-of-sale systems
- Strong service skills and welcoming demeanor required
- Experience training staff and identifying training needs
- Assures the store is properly stocked and visually merchandised as required
- Directly support all site initiatives including, but not limited to, the role-playing element required of all staff members when interacting with guests
Nice to have
- Adult + Child + Infant CPR, AED, and First Aid certification preferred
- Bilingual, especially but not limited to English and Spanish preferred
Compensation
- The salary range for this position is $78,720 to $88,560.
- may vary based on experience.
Benefits
- The choices we make concerning our benefits during enrollment periods are among the most important we select for ourselves and our families.
- As part of the total compensation package for full-time employees, Meow Wolf offers a comprehensive benefits package that includes various options to meet individual healthcare and financial needs along with many perks.
- Medical Insurance options: PPO & HDHP*
- Dental and Vision Insurance*
- HSA, HRA, and FSA options*
- 401k Retirement Plan
- Company paid Life Insurance Policy and Disability Coverage(s)*
- Voluntary Critical Illness and Life Insurance Policies*
- Paid Parental Leave for 12 weeks
Company info
- We are all outsiders at heart, and we create space for everyone to feel like they belong.
- We are "kind punks" - supportive to each other and standing up for what we believe in.
- The employee will comply with company and OSHA standard workplace safety protocols.
Visa & Work Authorization
- Applicants must be currently authorized to work in the United States on a full-time basis.
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This listing is sourced directly from Meow Wolf's careers page and normalized into a canonical job model.