Dopple
Customer Experience Associate
North Bergen, NJ, United States · Part-time
Sponsorship not specifiedDetected 2678 days ago
RESTZendeskIntercomCommunicationProblem SolvingCritical Thinking
About the role
- Company Description Kids retail, reimagined.
- Parents tells Dopple what they want - and need - via a short survey and Dopple does the rest, delivering a unique quarterly drop tailored to each customer's budget and style.
- Job Description We're seeking an awesome human with exceptional communication skills to bring customer excellence to new heights with the Dopple family.
Responsibilities
- Currently in beta, Dopple (www.thedopple.com) leverages data and the world's best brands to deliver awesome attire at palatable prices.
Requirements
- The ideal candidate would possess the following traits:
- Familiarity with Intercom, Zendesk, or any other CX software
Nice to have
- A passionate fast-learner who thrives in fast-paced work environments
- An unwavering 'customer first' mentality
- Well-versed in business software, e.g. G Suite, Slack
- A high attention to detail
- Critical thinking and problem solving skills
- Great communication skills and experience working on a team
- Ability to work quickly under pressure
- Passionate about fashion and interested in eCommerce/technology
Skills
- Make recommendations based on customer feedback that will have an immediate impact on our processes and business/website improvements
Equal opportunity
- All your information will be kept confidential according to EEO guidelines.
This listing is sourced directly from Dopple's careers page and normalized into a canonical job model.