EvenUp
Manager, Enterprise Account Manager
Remote-US · Full-time
Sponsorship not specifiedDetected 133 days ago
Account ManagementCustomer SuccessLeadershipCommunicationMentoring
About the role
- We empower personal injury lawyers and victims to get the justice they deserve.
- This is a remote role that can be based anywhere in the United States.
- Notice to Candidates: EvenUp has been made aware of fraudulent job postings and unaffiliated third parties posing as our recruiting team - please know that we have no affiliation or connection to these situations.
Responsibilities
- Define and implement the Account Management organizational structure, processes, and KPIs to support rapid scale.
- Recruit, train, mentor, and manage a team of high-performing Account Managers, fostering a culture of excellence and customer advocacy.
- Develop and standardize upsell and cross-sell playbooks specifically for the enterprise segment.
- Collaborate cross-functionally with Sales, Product, and Customer Success to ensure a seamless customer experience and advocate for client needs.
- Operate as a strategic builder, creating structure within ambiguity to drive consistent revenue outcomes.
- Proven track record of building and scaling a successful Account Management team in a high-growth, early-stage environment.
- Demonstrated ability to develop and execute complex account strategies and consistently exceed revenue targets.
- A self-starter mentality with the ability to take full ownership and drive initiatives independently.
Nice to have
- 5+ years of experience in Account Management or Customer Success, with at least 2-3 years in a leadership role at a B2B SaaS company.
- Strong experience in a "founding team" capacity is highly preferred.
- Exceptional leadership, coaching, and talent development skills with a focus on high performance.
Skills
- EvenUp is on a mission to close the justice gap using technology and AI.
- Learn more at www.evenuplaw.com.
Benefits
- Choice of medical, dental, and vision insurance plans for you and your family.
- Additional insurance coverage options for life, accident, or critical illness.
- Flexible paid time off, sick leave, short-term and long-term disability.
- A home office stipend.
- Paid parental leave.
- As part of our total rewards package, we offer attractive benefits and perks to our employees, including:
- Please note the above benefits & perks are for full-time employees
- We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Equal opportunity
- equal opportunity employer.
- We are committed to diversity and inclusion in our company.
This listing is sourced directly from EvenUp's careers page and normalized into a canonical job model.