DailyPay

Senior Implementation Manager

US-Remote · Senior

Sponsorship not specifiedDetected 17 hours ago

Project ManagementExcelResearchCommunicationTime ManagementMentoring

About the role

DailyPay is seeking a forward-thinking, organized, results-driven Senior Implementation Manager to join our team.
This individual will be a pivotal member of our implementation team, implementing new business and leading more complex integrations, as well as supporting re-implementations.
If this opportunity excites you, we encourage you to apply even if you do not meet all of the qualifications.

Responsibilities

Lead new clients through our more complex implementations and support through a successful post launch handoff.
The Senior Implementation Manager role will focus on our SMB & Enterprise business and will be responsible for managing the entire implementation from pre-sales support through post launch.
Perform comprehensive discovery and build robust documentation of the implementation requirements
Work with product and other cross functional partners to support client projects as needed. This may include both proactively known requirements or uncovered requirements for new or improved functionality
We believe that by checking our own assumptions and staying curious about the experiences of others, we arrive at better, more innovative results.

Requirements

Bachelor's degree in Business, Engineering, or equivalent work experience
3-5+ years of experience in Implementation of SaaS solutions or technical Client Success Manager
Experience leading data validation, unit testing, and UAT
Experience with sFTP automation and API builds (reviewing logs, troubleshooting, etc.)
Working proficiency in Microsoft Excel and Google Suite
Experience with HCM, Payroll and Time Management Systems
Experience with Dell Boomi or similar products
Experience working with demanding, high-stakes accounts, managing operational and C-level stakeholders, and supporting day-to-day needs to manage these relationships
Detail-oriented with the ability to set priorities and be flexible in a changing environment
Excellent project and client management skills.
Excellent written communication and presentation skills
A strong ability to drive solutions on unknown systems, processes and workflows
Occasional need to work outside of normal business hours as required to support customers may be required

Nice to have

Experience in early stage products, markets, and companies preferred

Benefits

Exceptional health, vision, and dental care
Opportunity for equity ownership
Life and AD&D, short- and long-term disability

Company info

DailyPay is transforming the way people get paid. As a worktech company and the industry's leading on demand pay solution, DailyPay uses an award-winning technology platform to help America's top employers build stronger relationships with their employees. This voluntary employee benefit enables workers everywhere to feel more motivated to work harder and stay longer on the job while supporting their financial well-being outside of the workplace.
DailyPay is headquartered in New York City, with operations throughout the United States as well as in Belfast. For more information, visit DailyPay's Press Center. http://www.dailypay.com/press
DailyPay is seeking a forward-thinking, organized, results-driven Senior Implementation Manager to join our team. This individual will be a pivotal member of our implementation team, implementing new business and leading more complex integrations, as well as supporting re-implementations. The Senior Implementation Manager role will focus on our SMB & Enterprise business and will be responsible for managing the entire implementation from pre-sales support through post launch. Success in this role will rely on a combination of strong client and project management skills, technical proficiency, confidence, working with clients and C Suite stakeholders, and the ability to manage the details while seeing the bigger picture.We are looking for an out of the box thinker, who can execute a high volume of projects.
DailyPay is transforming the way people get paid.
As a worktech company and the industry's leading on demand pay solution, DailyPay uses an award-winning technology platform to help America's top employers build stronger relationships with their employees.
This voluntary employee benefit enables workers everywhere to feel more motivated to work harder and stay longer on the job while supporting their financial well-being outside of the workplace.
DailyPay is headquartered in New York City, with operations throughout the United States as well as in Belfast.
For more information, visit DailyPay's Press Center. http://www.dailypay.com/press
Success in this role will rely on a combination of strong client and project management skills, technical proficiency, confidence, working with clients and C Suite stakeholders, and the ability to manage the details while seeing the bigger picture.We are looking for an out of the box thinker, who can execute a high volume of projects.
Lead new clients through our more complex implementations and support through a successful post launch handoff. This includes (but isn't limited to): project and client management and leading the technical integration between DailyPay and 3rd party vendors

Equal opportunity

If you require reasonable accommodation for any aspect of the recruitment process, please send a request to peopleops@dailypay.com.
All requests for accommodation will be addressed as confidentially as practicable.
equal opportunity employer.

Visa & Work Authorization

All qualified applicants will receive consideration without regard to race, color, religion or creed, alienage or citizenship status, political affiliation, marital or partnership status, age, national origin, ancestry,

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This listing is sourced directly from DailyPay's careers page and normalized into a canonical job model.