Department of Veterans Affairs

Advanced Medical Support Assistant

Phoenix, Arizona · Contract

Sponsorship not specified$48k-$62kDetected 1 day ago

Patient CareCommunicationPublic Speaking

About the role

Hayden Veterans' Administration Medical Center, 650 East Indian School Road, Phoenix, AZ 85012-1839.
NOTE: This provision is not intended to regularize appointments/ placements.

The Advanced MSA provides specialized and expert administrative patient support while working collaboratively in an interdisciplinary coordinated care delivery model.
Expertise in utilizing numerous advanced patient systems in support of multiple clinics involved in an interdisciplinary coordinated care delivery model.

English Language Proficiency.
Candidates must be proficient in spoken and written English in accordance with 38 U.S.C. § 7403(f).
Ability to independently set priorities and organize work to meet deadlines, ensuring compliance with established processes, policies, and regulations.

The Advanced Medical Support Assistant (AMSA) position is assigned to the Health Administration Service (HAS) Outpatient Specialty Section and serves as administrative support within the Phoenix VA Health Care System.
Advanced knowledge of medical terminology due to the technical nature of language utilized by clinicians.
Work involves specialized administrative judgment and the flexible use of a wide range of clinical flow processes relating to access to care across multiple clinics, specialties, and/or care in the community resources.
VA Handbook 5005/53, Part II, Appendix G45, Medical Support Assistant GS-679.

Ability to communicate tactfully and effectively, electronically, by phone, in person, and in writing, with internal and external customers.

This listing is sourced directly from Department of Veterans Affairs's careers page and normalized into a canonical job model.