MongoDB
Manager, Client Platform Engineering
Palo Alto; San Francisco · Senior
Sponsorship not specifiedDetected 13 hours ago
PythonSwiftBashPowerShelliOSAndroidCode ReviewGitMongoDBAWSGCPAnsibleLinuxPlatform EngineeringCybersecurityLeadershipCommunicationCollaborationMentoring
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Cap-exempt (no lottery)0
Sponsors this role100
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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Green-card follow-through: 67%
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About the role
- This role combines deep hands-on end user computing expertise with the people leadership and judgment to set technical direction and communicate risk and strategy to stakeholders.
- Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win.
- Learn more about what it's like to work at MongoDB, and help us make an impact on the world!
Responsibilities
- Own the worldwide endpoint architecture and roadmap for macOS, Windows, Linux, and mobile, including management platform strategy, configuration-as-code, application packaging and self-service, and zero-touch provisioning
- Lead the release calendar and deployment ring strategy for every endpoint operating system, delivering major and minor updates on time to a published compliance target, with tested rollback and a clear exception path
- Own mobile strategy end to end for corporate-owned and BYOD devices across iOS and Android, balancing data protection against an enrollment experience employees will accept MDM where enrollment is appropriate, MAM and app protection policies where it is not
- Build and operate MongoDB's Endpoint Digital Employee Experience program: instrument the fleet, define the DEX metrics and SLOs we hold ourselves to, and drive proactive remediation that resolves issues before employees notice them
- Build automation to reduce manual endpoint operations work and improve reliability and observability, holding the team to configuration-as-code, peer review, and staged rollout
- Act as a technical advisor for MongoDB's relationships with endpoint management, DEX, and hardware vendors, and own the endpoint tooling and licensing budget
- Deliver operating system rollouts on time, every cycle, across macOS, Windows, and Linux endpoints
- Build and maintain a high-performing international team, and develop engineers into recognized experts in this space
- Balance long-term platform architecture work with day-to-day operational support
- Define, publish, and manage the team against the metrics for the service
Requirements
- Bachelor's degree in computer science or equivalent practical experience
- 8+ years of experience in end user computing, client platform engineering, or endpoint and modern workplace engineering, including 3+ years hiring and leading engineers
- Experience partnering with InfoSec, Identity, IT Service Delivery, and Workplace teams on cross-functional endpoint initiatives
- Excellent communication skills, with the ability to explain complex technical topics to a wide range of audiences
- Experience with endpoint documentation and reporting such as fleet compliance dashboards, configuration baselines, and operational runbooks
- There will be requirements from time to time to work across multiple time zones as required by the business, including travel
Nice to have
- Experience supporting a heavily technical employee population, including software engineers with elevated-privilege, virtualization, and local developer and AI tooling needs
- Experience with cloud identity and device trust platforms such as Okta and Microsoft Entra ID, and with Conditional Access policy design
- Familiarity with ITSM practice, service ownership, and Experience Level Agreements (XLAs) alongside traditional SLAs
- Experience owning endpoint tooling budget, vendor relationships, and licensing at scale
- Experience mentoring other endpoint or systems engineers
- This role is based in Palo Alto / San Francisco, CA, and candidates should be located within reasonable commuting distance of our Palo Alto and San Francisco offices
- Jamf Certified Expert, Microsoft 365 Certified: Endpoint Administrator Associate, or equivalent endpoint management certification
- Success Measures
Company info
- With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we're powering the next era of software.
- We are looking for a Manager, Client Platform Engineering to own MongoDB's endpoint platform worldwide.
- Proven experience owning a fleet of several thousand endpoints across multiple countries and time zones
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This listing is sourced directly from MongoDB's careers page and normalized into a canonical job model.