Manhattan Associates

Senior Manager, Social Media & Digital Storytelling

Atlanta, GA · Senior

Sponsorship not specifiedDetected 13 days ago

Content MarketingSupply ChainLogisticsCadenceLeadershipCommunication

About the role

Every day, our supply chain commerce technology connects two billion people to 20 billion consumer choices.
In the warehouse, on the road and in the store, we make what was once impossible, possible.
If you want to tackle complex problems and redefine markets, you've come to the right place.

Lead the strategy and execution for the company's global social and digital media presence across corporate channels
Build and manage a forward-looking social media roadmap that supports brand visibility, thought leadership, product marketing, corporate communications, demand generation, and employer brand objectives
Partner closely with executives to strengthen executive presence on social channels through content development, calendar management, platform strategy, and audience engagement
Develop channel-specific content strategies that reflect platform behavior, audience expectations, and business goals
Create, edit, and publish high-quality content including social copy, video concepts, executive posts, newsletters, community posts, and campaign assets
Manage editorial calendars and ensure a consistent, timely, and high-quality publishing cadence across channels
Build and scale reporting frameworks to measure channel performance, engagement, audience growth, share of voice, and business impact
Use analytics and insights to continuously optimize content, channel mix, and platform strategy
Partner with PR, brand, content, product marketing, customer marketing, demand generation, and creative teams to align messaging and campaigns across channels
Support major company moments such as product launches, customer stories, media opportunities, conferences, and corporate announcements

Approximately 10 years of experience in social media, digital content, corporate communications, brand marketing, or related roles
Strong planning, writing and editing skills with the ability to adapt tone for corporate brand, executive voice, and different digital audiences
Experience working cross-functionally with executives and senior stakeholders in a fast-moving environment

Familiarity with supply chain, commerce, logistics, enterprise software, or adjacent industries is preferred
Bachelor's degree in communications, journalism, marketing, public relations, or a related field preferred

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