SpotHero

Manager, Salesforce

Chicago, IL · Director

No sponsorship$50k-$60kDetected 26 days ago

Object-Oriented ProgrammingGitSQLCI/CDGitHub ActionsDevOpsRESTJiraRoadmappingSalesforceSalesPerformance ManagementCustomer SupportLeadershipCommunicationMentoring

About the role

What is a Manager, Salesforce @ SpotHero?
This role serves SpotHero's Marketplace teams, including Sales, Partnerships, Supply Operations, Customer Service, Marketing, and Accounting.
You will split your time between doing (e.g. writing Apex, designing integrations, reviewing architecture) and leading (e.g. setting direction, growing talent, removing blockers).

Responsibilities

Design and build Lightning Web Components (LWC) and custom UI solutions for complex business workflows.
Architect and implement REST/SOAP API integrations between Salesforce and third-party systems (CCaaS, iPaaS, SpotHero's internal systems, etc.).
Lead technical design sessions, document solution architectures, and establish development standards and coding best practices, including quality, observability, testing, security, and performance.
org design, data modeling, integration patterns, governor limits.
The opportunity to collaborate with fun, innovative, and passionate people in a casual, yet highly productive atmosphere.

Requirements

You have exceptional listening skills and your verbal, and written communication is direct, effective, and informative.
You are comfortable communicating with all levels within the organization, including Executives.
You are comfortable and successful working in partnership with multiple stakeholders to complete a task or achieve a goal.
You can defend a technical decision at the whiteboard and in code review.
Bachelor's Degree in Computer Science, Information Systems, or equivalent experience.
7+ years of Salesforce experience, with at least 3 years of hands-on Apex / LWC development in production environments.
2+ years leading, managing, or mentoring a team of Salesforce professionals (admins, developers, or both).
Deep expertise across all three Salesforce disciplines:
Hands-on experience with Salesforce DevOps tooling: Salesforce CLI, Git, CI/CD pipelines (GitHub Actions, Copado, Gearset, or equivalent).
experience querying data warehouses alongside Salesforce data.

Nice to have

Salesforce Platform Developer I (PD1) required
Platform Developer II (PD2) and/or Application Architect strongly preferred.
Salesforce Admin Certification (ADM201) required
additional certifications (Advanced Admin, System Architect) a strong plus.
Proven track record designing and delivering enterprise-scale Salesforce integrations using REST/SOAP APIs and middleware platforms.

Skills

Evaluate and govern AppExchange solutions and third-party managed packages using a structured decision framework.
Act as the final technical escalation point for complex Salesforce issues, root cause analyses, and platform outages.
Apex (OOP, async, test frameworks), LWC, SOQL/SOSL, REST/SOAP APIs, platform events.

Compensation

Depending on your skillset and experience, you can expect your base salary to be between $124,400 - $170,000 as well as a discretionary bonus and leading total rewards package.

Benefits

Exposure to Salesforce Health Check, Shield, or Event Monitoring for enterprise governance.
Career game changer - A truly unique experience to work for a fast-growing startup in a role with unlimited potential for growth.
Excellent benefits -
In the US we cover up to 95% of Medical Premiums, 50% of Dental & Vision Premiums, company sponsored Life Insurance, 401K, and generous parental leave.
In Canada we offer Medical (prescription drug and paramedical coverage), Dental, Vision, Life Insurance, STD and LTD
Flexible PTO policy and great work/life balance - We value and support each individual team member.
Annual parking stipend - we help people park!

Company info

SpotHero is a parking reservation marketplace that helps drivers find and reserve parking at thousands of lots and garages in all major cities. We are on a mission to bring the parking industry into the future through technology. Drivers in the U.S. and Canada use the SpotHero mobile app or website to reserve convenient, affordable parking on-the-go or in advance, and parking companies rely on us to help them reach new customers while optimizing their business. We combine hard-won industry knowledge, a large parking demand and supply dataset, and solid software engineering to serve both sides of the parking market.
The Manager, Salesforce is a player-coach who leads SpotHero's Salesforce team as both an individual contributor and a people manager. This role owns the Salesforce platform end-to-end: from enterprise architecture and hands-on development to team leadership (one Salesforce Developer and one Salesforce Admin) and roadmap planning. This role serves SpotHero's Marketplace teams, including Sales, Partnerships, Supply Operations, Customer Service, Marketing, and Accounting.
You will split your time between doing (e.g. writing Apex, designing integrations, reviewing architecture) and leading (e.g. setting direction, growing talent, removing blockers). You bring deep expertise across all three pillars of Salesforce: architecture, development, and administration. You know when to go deep versus when to delegate. This role reports to the Senior Director of Product Management and sits at the intersection of engineering excellence and business enablement.
SpotHero is a parking reservation marketplace that helps drivers find and reserve parking at thousands of lots and garages in all major cities.
We are on a mission to bring the parking industry into the future through technology.
Drivers in the U.S. and Canada use the SpotHero mobile app or website to reserve convenient, affordable parking on-the-go or in advance, and parking companies rely on us to help them reach new customers while optimizing their business.
We combine hard-won industry knowledge, a large parking demand and supply dataset, and solid software engineering to serve both sides of the parking market.
The Manager, Salesforce is a player-coach who leads SpotHero's Salesforce team as both an individual contributor and a people manager.
This role owns the Salesforce platform end-to-end: from enterprise architecture and hands-on development to team leadership (one Salesforce Developer and one Salesforce Admin) and roadmap planning.
You bring deep expertise across all three pillars of Salesforce: architecture, development, and administration.
You know when to go deep versus when to delegate.
This role reports to the Senior Director of Product Management and sits at the intersection of engineering excellence and business enablement.
What you will get to do:
As an Individual Contributor (≈50-60%)
Own Salesforce architecture decisions: data modeling, SFDC Org strategy, integration patterns, and platform scalability.
Write and review production-grade Apex code, including triggers, batch jobs, queueable methods, and platform events.
Perform release management: manage sandbox environments, deployment pipelines (Salesforce CLI, CI/CD), and change sets.
Maintain thorough technical and functional documentation for all Salesforce solutions in Confluence.
As a People Manager (≈40-50%)
Hire, onboard, and develop a team of Salesforce Administrators and Developers; set clear expectations and growth paths.
Run regular 1:1s, performance reviews, build individual development plans, and hold career development conversations; identify coaching opportunities and training needs.
Define, maintain, prioritize, and deliver the quarterly Salesforce roadmap in partnership with the Senior Director, Product, Operator League and cross-functional stakeholders.

Visa & Work Authorization

PLEASE NOTE: This position is ineligible for visa sponsorship.

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This listing is sourced directly from SpotHero's careers page and normalized into a canonical job model.