Appnovation

Appnovation

Senior Manager UX Designer

Tampa · Senior

Sponsorship not specifiedDetected 5 days ago
LLMsAgentic AIUX DesignDesign SystemsAccessibilityLeadershipCommunicationCollaborationMentoring

About the role

  • The organization is becoming AI-native and agentic-supported, putting enterprise AI platforms in the hands of all 80,000 colleagues, moving decisions closest to the work, and driving a deeper level of federation than most industry peers.
  • This is an individual contributor role with real authority over the work.

Responsibilities

  • Hands-On Design Partnership: Act as a vocal, engaged, and proactive design partner within a cross-functional team (engineers, strategists, product), delivering rapid prototypes that solve complex business problems.
  • Agentic & Conversational Leadership: Lead the design of Agentic AI experiences (systems that plan, make decisions, call tools, and complete multi-step workflows with humans in the loop) and own Conversational UX end-to-end.
  • Assistant Behavior Design: Design and document assistant behaviors, including tone and voice, grounded responses, refusal patterns, transparency cues, and trust-building interaction patterns.
  • Design System Pattern Ownership: Own specific pattern areas of the AI-first design system (assistant UI components, conversation templates, disclosure components, escalation patterns) and ship them as code into the engineering build pipeline.
  • Agent Simulation & LLM Collaboration: Create interactive prototypes that simulate agent behavior to validate workflows and risks quickly, partnering closely with Engineering, Data, and AI teams on LLM-enabled experiences.
  • QA & Guardrail Management: Maintain the reference library behind automated design quality checks, including voice patterns, disclosure templates, accessibility checks, and regulated-content guardrails.
  • Playbooks & Libraries: Create reusable playbooks and pattern libraries for agentic workflows and conversational design (escalation, repair, safety responses, approvals, and multi-step task orchestration).
  • Enablement & Mentorship: Proactively train and informally mentor peer designers and cross-functional partners on the rapid prototyping process, AI tools, and design system integration.
  • Product-Minded Design Strategy: Act as a strategist who frames problems, defines hypotheses, influences roadmaps, and connects design decisions to measurable outcomes like task success, adoption, and trust indicators.
  • Come join us at Appnovation, and learn more about how we stay true to our company values as we build better lives through better digital.

Requirements

  • Must-Have (Basic Qualifications)
  • 7-10 years of progressive UX design experience with a proven track record of delivering high-impact digital products.
  • A robust portfolio demonstrating experience with system-level design thinking, AI-powered experiences, and advanced rapid prototyping techniques.

Nice to have

  • Experience defining responsible AI UX patterns (transparency/disclosures, explainability cues, privacy boundaries, and trust/safety guardrails).
  • Experience with AI experience evaluation approaches (conversation quality testing, scenario-based risk testing, and iterative improvement loops tied to product metrics).

Benefits

  • Diversity, Equity & Inclusion is not only something that we embrace - we celebrate it!

Company info

  • Appnovation is a global, full-service digital partner that combines Strategy, Experience & Design, Engineering and Managed Services.
  • We build digital solutions that deliver real impact today and serve as foundations for future growth.
  • Practical action.
  • Endless possibilities.
  • Bold ambition.
  • What We Are Looking For
  • At Appnovation, we recognize that diverse teams are the strongest teams.
  • We are proud to be an

Equal opportunity

  • Equal Opportunity Employer and we encourage applicants from all backgrounds, lived experiences and industries to apply.
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This listing is sourced directly from Appnovation's careers page and normalized into a canonical job model.