Resourceful Talent Group

Resourceful Talent Group

Head of Operations (MCA / Alternative Lending)

Manhattan, New York, United States

Sponsorship not specifiedDetected 12 days ago
CRMLeadershipProblem Solving

About the role

  • We are seeking an experienced Head of Operations to join a fast-growing company in the merchant cash advance (MCA) industry. Reporting directly to the CFO, you will lead a team of five operations professionals (three onshore and two offshore), optimize core business processes, and help scale the company's operational infrastructure in a fast-paced,
  • high-growth environment. Responsibilities Lead, mentor, and manage a team of five operations professionals. Oversee daily operations, including deal processing, payments, reporting, and workflow management. Manage operational systems, software integrations, and third-party vendors. Troubleshoot operational and system issues to ensure business continuity.

Nice to have

  • Oversee daily operations, including deal processing, payments, reporting, and workflow management.
  • Troubleshoot operational and system issues to ensure business continuity.
  • Identify opportunities to improve, automate, and scale operational processes.
  • Evaluate the existing technology stack and recommend improved systems or processes where appropriate.
  • Technology Environment You'll work with a technology stack that includes:
  • Proven experience leading operations teams in a fast-paced environment.
  • Experience in the merchant cash advance (MCA), alternative lending, fintech, or similar financial services industry is strongly preferred.
  • Demonstrated success improving processes and scaling operational functions.

This listing is sourced directly from Resourceful Talent Group's careers page and normalized into a canonical job model.