University of Miami
Clinical Business Operations 3- HYBRID
Miami, FL, USA · Staff+ · Contract
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About the role
- To learn how to apply for a faculty or staff position, please review this tip sheet.
- The Clinical Business Operations Representative 3 facilitates the prompt resolution of problems related to pre and post care that arise in daily clinical operations.
- The Clinical Business Operations Representative 3 assists patients in a courteous, efficient and professional manner and ensures adherence to divisional and departmental service standards.
Responsibilities
- Develops and promotes the use of effective methods of communicating with physicians, managers, peers, trainees, and staff on a regular basis.
- Maintains confidentiality of all information.
- Manage faxed clinical communications, distribute mail, and respond to internal and external inquiries via phone, email, and electronic systems.
- Maintain and oversee physician clinic schedules for accuracy, appointment types, and efficiency.
- Assist with credentialing and re-credentialing, maintain provider licenses, DEA, Medicaid/Medicare records.
- Copy, fax, and scan documents for distribution, filing, and record-keeping.
- Oversee and manage department work queue (WQ) for scheduling and workflow monitoring.
Requirements
- Minimum 2 year of relevant experience
- High school diploma or equivalent
Skills
- Skill in data entry with minimal errors.
- Ability to communicate effectively in both oral and written form.
- Ability to work evenings, nights, and weekends as necessary.
- Skill in collecting, organizing, and analyzing data.
- Ability to work independently and/or in a collaborative environment.
- Commitment to the University's core values.
Benefits
- Provides coverage for responsibilities of co-workers when assigned or as need arises.
- Obtain pre-authorizations for medications and procedures; coordinate medical necessity letters and patient assistance program documentation under nurse/physician supervision.
- Prepare materials for patient visits, including medical records, imaging studies, and reports.
- Provide coverage for Senior Administrative Assistants/CBORs as needed.
- Maintain vacation and leave tracking for faculty per Department and University policies.
Company info
- As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean.
This listing is sourced directly from University of Miami's careers page and normalized into a canonical job model.