Asurion
Principal Product Manager
New York, New York, USA · Principal · full-time
Sponsorship not specifiedDetected 35 days ago
A/B TestingProduct ManagementCustomer SupportCommunication
About the role
- Although Asurion's brand is consumer-facing, our growth motion is fundamentally B2B.
- We win and scale enterprise partnerships by packaging our capabilities as defined offerings, standardizing how we integrate into client environments, and measuring program performance so that what works for one client can scale across many.
- This team sits at the intersection of enterprise complexity and modern product craft.
Responsibilities
- evolving to a scalable product platform that can onboard new partners faster, support more diverse program configurations, and drive measurable improvements in cost, conversion, and customer experience.
- This is a senior IC role with significant autonomy, suited to someone who has worked in environments where the hard part isn't just building - it's defining what to build when requirements come from multiple stakeholders, systems are evolving, and the answer isn't always a new feature.
- Own Product Definition for Scalable Client Programs Define what Lifecycle Care is in market - which capabilities are productized offerings, which are configurable variants, which are commercial-only conversations - and own the supported product configuration catalog
Company info
- You'll work across multiple engineering and platform teams to define scalable solutions, establish integration patterns, and ensure our products deliver real business outcomes for B2B clients and their end-customers.
- Drive tangible impact for Asurion's most strategic global client programs Work on products that touch millions of customers and multiple global ecosystems Be a key player in a high-performance, client-facing enterprise product team
- Our success as a B2B2C company is built on strong B2B relationships with the world's largest consumer brands who give us the opportunity to deliver world-class experiences to their customers daily.
- We're looking for a Principal Product Manager to own the end-to-end product definition of Lifecycle Care in market - including the supported product configuration catalog and our enterprise integration strategy.
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This listing is sourced directly from Asurion's careers page and normalized into a canonical job model.