Asurion
Principal Product Manager
New York, New York, USA · Principal · full-time
Sponsorship not specifiedDetected 81 days ago
A/B TestingProduct ManagementCustomer SupportCommunication
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odds of building a lasting career here
40Risky
Cap-exempt (no lottery)0
Sponsors this role90
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- We win and scale enterprise partnerships by packaging our capabilities as defined offerings, standardizing how we integrate into client environments, and measuring program performance so that what works for one client can scale across many.
Responsibilities
- Own Product Definition for Scalable Client Programs Define what Lifecycle Care is in market - which capabilities are productized offerings, which are configurable variants, which are commercial-only conversations - and own the supported product configuration catalog Set our integration strategy and tooling posture: which patterns we standardize, what we expose to clients, where we adapt to a client's stack, and where we insist on Asurion's way of working Make roadmap decisions around integrations and supported configurations, grounded in data, technical feasibility, and client impact Articulate a strong product viewpoint, grounded in client discovery, and influence shared prioritization across engineering, commercial, and operations Translate insights and innovations from Asurion's consumer experience teams into scalable B2B product capabilities that drive partner adoption and program performance Drive Discovery and Execution Across Product and Commercial Teams Lead structured discovery with both existing partners and prospective enterprises, including senior commercial and operating leaders at major brands Develop a differentiated product POV across client archetypes - tech OEMs, digital subscription services, connected home and IoT, marketplace and retail Work across product, engineering, and commercial teams to ship - owning requirements clarity, tradeoff decisions, and launch quality Run experimentation where appropriate to optimize conversion, cost-to-serve, and customer experience across a large, diverse client base Partner with Client teams to design test-and-learn approaches and go-to-market strategies for new capabilities Connect Product Work to Business Outcomes Define and own KPIs tied to real client and business impact (e.g., time-to-live, time-to-value, cost-to-serve, retention) Use data and client feedback to drive iteration, not just post-launch reporting Partner with operations, client solutions, and commercial teams to ensure what ships actually lands What You Bring 10+ years of Product Management experience in enterprise B2B, ideally in environments with complex integration, configuration, or multi-stakeholder delivery.
Nice to have
- Although Asurion's brand is consumer-facing, our growth motion is fundamentally B2B.
- We're at an inflection point:
- This team sits at the intersection of enterprise complexity and modern product craft.
- Set our integration strategy and tooling posture:
- Comfort with ambiguity:
Company info
- You'll work across multiple engineering and platform teams to define scalable solutions, establish integration patterns, and ensure our products deliver real business outcomes for B2B clients and their end-customers.
- Drive tangible impact for Asurion's most strategic global client programs Work on products that touch millions of customers and multiple global ecosystems Be a key player in a high-performance, client-facing enterprise product team
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This listing is sourced directly from Asurion's careers page and normalized into a canonical job model.