Modernizing Medicine

Enterprise RCM Client Advisor

Remote - USA

Sponsorship not specifiedDetected 30 days ago

Cloud PlatformsExcelCustomer SupportEHR/EMRCommunicationCollaborationProblem SolvingPublic Speaking

About the role

Conduct routine client meetings to review business metrics, progress, recommendations and other proactive topics to ensure high quality delivery of contracted services.
Provide a high-level of value and customer service to our enterprise client practices by identifying and efficiently working with RCM operations and the client to resolve insurance and other billing-related issues.
Participate in sales calls as needed to demonstrate depth of domain expertise.

Manage and monitor the end-to-end RCM process for assigned clients and track RCM KPIs for clients, ensuring alignment with organizational goals and SLAs.
Conduct regular audits and assessments to proactively identify areas for improvement and optimization and collaborate with operational functions on aggressive strategies to facilitate positive client outcomes related to revenue cycle.
Establish, implement and manage Practice Performance Plans that identify, quantify and resolve issues that are impacting service levels and/or delivery of contractual obligations, as needed.
Review and analyze customer accounts; identify trends and issues, recommend and implement solutions and see through to a successful resolution.

strong understanding of various insurance carriers, including Medicare, private HMOs, and PPOs.
Strong analytical and problem-solving skills required.
Exceptional written, verbal, and interpersonal communication skills required.
Professional demeanor required.
Ability to travel domestically up to 10%.

401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation.

At ModMed, we believe it's important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce.
Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution,
Generous Paid Time Off and Paid Parental Leave programs,
Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs,
Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning,
Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters.
In this client-facing role, you will be responsible for managing and reporting on the RCM operations for our enterprise-sized medical practice clients.
Serve as the primary point of contact for enterprise-sized medical practice client(s) and develop and maintain strong client relationships to understand their unique RCM needs and challenges.
Serve as a subject matter expert on processes and workflows related to RCM Advisor role and maintain knowledge on current healthcare industry and specialty related changes.

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We are growing fast, thinking big, and we are just getting started.
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Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed,
Collaborate with internal RCM operations and global team to improve client metrics and ensure seamless service delivery.

This listing is sourced directly from Modernizing Medicine's careers page and normalized into a canonical job model.