Modernizing Medicine
Enterprise RCM Client Advisor
Remote - USA
Sponsorship not specifiedDetected 101 days ago
Cloud PlatformsExcelCustomer SupportEHR/EMRCommunicationCollaborationProblem SolvingPublic Speaking
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odds of building a lasting career here
40Risky
Cap-exempt (no lottery)0
Sponsors this role90
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- ModMed is seeking a highly motivated and experienced Enterprise RCM Client Manager (internally referred to as an "Enterprise RCM Client Advisor") to join our team.
- In this client-facing role, you will be responsible for managing and reporting on the RCM operations for our enterprise-sized medical practice clients.
- You'll work closely with client(s) to understand their financial, business, reporting and performance needs to best serve their business goals.
Responsibilities
- Manage and monitor the end-to-end RCM process for assigned clients and track RCM KPIs for clients, ensuring alignment with organizational goals and SLAs.
- Conduct regular audits and assessments to proactively identify areas for improvement and optimization and collaborate with operational functions on aggressive strategies to facilitate positive client outcomes related to revenue cycle.
- Establish, implement and manage Practice Performance Plans that identify, quantify and resolve issues that are impacting service levels and/or delivery of contractual obligations, as needed.
- Review and analyze customer accounts; identify trends and issues, recommend and implement solutions and see through to a successful resolution.
Requirements
- strong understanding of various insurance carriers, including Medicare, private HMOs, and PPOs.
- Strong analytical and problem-solving skills required.
- Exceptional written, verbal, and interpersonal communication skills required.
- Professional demeanor required.
- Ability to travel domestically up to 10%.
Skills
- Consistently ranked as a Top Place to Work
- 2025
Compensation
- 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation.
Benefits
- At ModMed, we believe it's important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce.
- Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution,
- Generous Paid Time Off and Paid Parental Leave programs,
- Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs,
- Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning,
- Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters.
- Serve as the primary point of contact for enterprise-sized medical practice client(s) and develop and maintain strong client relationships to understand their unique RCM needs and challenges.
- Serve as a subject matter expert on processes and workflows related to RCM Advisor role and maintain knowledge on current healthcare industry and specialty related changes.
Company info
- Founded in 2010 by a practicing physician and a successful tech entrepreneur, we took a radically different approach: we hired doctors and taught them how to code.
- Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process.
- Collaborate with internal RCM operations and global team to improve client metrics and ensure seamless service delivery.
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This listing is sourced directly from Modernizing Medicine's careers page and normalized into a canonical job model.