Philips

Philips

District Service Manager - Imaging Systems (Travel: Indiana)

Indianapolis, Indiana, United States · Full-time

Sponsorship not specified$117k-$186kDetected 7 days ago
LeadershipCommunicationTime ManagementMentoring

About the role

  • Prioritize and execute strategic and tactical initiatives to balance revenue growth, productivity, and customer satisfaction.
  • Focus on customer retention, service price realization, and increasing contract capture rates by collaborating with sales teams.

Responsibilities

  • Your team will be responsible for customer satisfaction, performing to maintain and enhance the image of Philips in the local marketplace.
  • Recruit, onboard, and integrate new hires while developing and retaining top talent. Foster a culture of integrity, communicate business strategy, and build a productive, customer-focused team environment.
  • Drive business and service strategies to achieve customer loyalty and manage relationships with regional sales. Implement customer-focused solutions, ensure Net Promoter Score excellence, and adhere to escalation processes.
  • Build and execute the region's business plan aligned with strategy and goals while driving operational performance and compliance. Partner with Business Operations to boost efficiency, delegate metrics, and ensure regulatory adherence.
  • Own and drive financial results (full profit/loss responsibilities) for the region while developing a business plan focused on growth and productivity.
  • Work cross-functionally to manage risks and identify growth opportunities.
  • Travel for business and operate a company motor vehicle/drive (must maintain licensure and comply with fleet policy).
  • Lead/supervise others.

Requirements

  • Approximately 60% travel across the specified geography (Indiana) is required.
  • Occasional overnight stays and travel by air and/or train may be required.
  • Wear all required personal protective equipment.

Nice to have

  • You've acquired 5+ years of direct and/or indirect experience in leadership within equipment services or sales.
  • You have a bachelor's degree (preferred).
  • You have excellent leadership, teamwork, influencing, mentoring, coaching, and interpersonal skills
  • excellent analytical, organization, and time management skills
  • You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.

Compensation

  • As a District Service Manager, you will lead and manage a team of Field Service Engineers for Imaging Systems customer services, participating in the development and implementation of strategic and tactical plans to achieve annual revenue targets from core business and value-added services.

Benefits

  • Work flexible hours.
  • We are a health technology company.
  • Work in an office/home office and/or remote setting, as well as in a hospital/healthcare environment; adhere to requirements.

Company info

  • We believe that we are better together than apart.
  • Onsite roles require full-time presence in the company's facilities.
  • Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations.
  • We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve.
  • Learn more about our culture.

Visa & Work Authorization

  • The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
Apply directly at Philips →Create a free account for alerts like thisView Philips immigration profile

This listing is sourced directly from Philips's careers page and normalized into a canonical job model.