PermitFlow
Enterprise Account Manager
New York City, NY · Full-time
Sponsorship not specifiedDetected 232 days ago
Account ManagementCustomer SuccessLeadershipCollaboration
About the role
- This is a foundational role in shaping PermitFlow's enterprise customer motion.
- You'll work directly with the CEO, VP of Sales, and cross-functional leadership to define how we grow our footprint across Enterprise Accounts, primarily in the Home Services space.
- You'll thrive if you love solving hard problems, guiding change, and operating at the intersection of construction and technology.
Responsibilities
- Partner with the CEO and VP of Sales to bring order to a new function-uncovering best practices, running experiments, and building a scalable motion for the Account Management team.
- Lead customer success and expansion efforts across multiple divisions, brands, and geographies
- Develop and execute account plans to drive adoption, utilization, and renewals
- Partner with Sales, Solutions, Product, and CS to ensure seamless onboarding, deployment, and long-term success
- Lead QBRs and executive reviews showcasing ROI, performance, and growth opportunities
- Relationship Builder: Proven ability to to build trust and executive alignment with senior corporate executives and field-level and regional GMs
- Can quantify business impact, build executive decks, and connect value to metrics
- Excited to join a fast-scaling startup in build mode-creating the systems, processes, and culture that define our enterprise customer motion
- Execution of structured account plans that drive measurable ROI and customer satisfaction
Requirements
- Enterprise Account Management Pro: 8+ years of experience managing complex enterprise relationships with multi-stakeholder accounts
Nice to have
- Background in construction-tech, PropTech, or Field Service software a nice-to-have
- familiarity with home-services contractors or builders a plus
- Construction-Tech or Adjacent SaaS Experience: Background in construction-tech, PropTech, or Field Service software a nice-to-have
Compensation
- Competitive salary and meaningful equity in a high-growth company
Benefits
- Competitive salary and meaningful equity in a high-growth company
- 100% company-paid base medical, dental, and vision coverage for employees + healthcare FSA
- Unlimited PTO and paid family leave
- Home office & equipment stipend
- Commuter benefits (pre-tax transit and parking)
- Forecast renewals, track expansion pipelines, and maintain accurate account health metrics
Company info
- PermitFlow is redefining how America builds.
- We're an applied AI company serving the nation's builders, tackling one of the largest information challenges in the economy: understanding what can be built, where, and how.
- Our AI agent workforce helps the fastest-growing construction companies navigate everything from permitting and licensing to inspections and project closeouts - accelerating housing, clean-energy, and infrastructure development across the country.
- Despite being a $1.6T industry, construction still suffers from massive delays, wasted capital, and lost opportunity.
- PermitFlow has already delivered unprecedented speed, accuracy, and visibility to over $20B in development, helping contractors reduce compliance time, de-risk projects, and scale with confidence.
- As the U.S. enters a new capex supercycle across data centers, factories, housing, and renewables, joining PermitFlow means building the AI infrastructure at the core of every construction project driving the next wave of reindustrialization.
- We've raised over $90M, most recently completing our Series B, https://www.permitflow.com/blog/permitflow-series-b from top-tier investors including Accel, Kleiner Perkins https://www.linkedin.com/feed/update/urn:li:activity:7401703305569275904/, Initialized, Y Combinator, Felicis, and Altos Ventures, with backing from leaders at OpenAI, Google, Procore, ServiceTitan, Zillow, PlanGrid, and Uber.
- Our HQ is in New York City with a hybrid schedule (3 in-office days per week).
- We prefer NYC-based candidates or those open to relocation.
- Role Overview
- PermitFlow is looking for an Enterprise Account Manager who'll be the trusted partner to our most strategic customer-driving adoption, expansion, and long-term success across multi-brand, multi-region accounts.
- You'll lead complex enterprise relationships that span operators, executives, and product stakeholders, ensuring our customers achieve measurable outcomes and continued growth.
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This listing is sourced directly from PermitFlow's careers page and normalized into a canonical job model.