Aman

Front Office Agent (Overnight Relief) - Aman New York

Aman New York - New York City, United States

Sponsorship not specifiedDetected 20 days ago

ExcelLeadershipCommunication

About the role

Location Overview Join our team in Aman New York.
With a year-round Garden Terrace, flagship Aman Spa and spacious suites all among the largest in the city.
Follow up and follow through. - Responding to guest and leadership feedback, in areas relating to Guest Satisfaction.

Performs all Front Office Assigned functions, preparing, and executing an ideal Aman New York Journey to guests.
Manhattan's iconic Crown Building is reimagined as Aman New York, where the city's original architectural splendour and Aman's harmonious design language collide, reimagining the inimitable tranquillity of Aman in the heart of Manhattan's midtown.
The Front Office Agent will provide hotel support and service in accordance with Aman's Core Ambitions, Purpose, Brand Pillars, Values, Competencies and Spirit.
We prioritise and support your career journey, making you feel valued, included and at home.

1 year of related luxury hotel experience.
Ability to handle guest requests and concerns in an efficient, calm, and genuine manner.
Perform any other reasonable duties as required by the Front Office Management Team.

Graduate of Hotel School or College Degree is a plus.
Must be proficient in Windows, Word, Excel, PowerPoint.
Opera PMS knowledge is preferred.
Excellent communication skills, both written and verbal in English, multi-lingual is a plus.

We offer a competitive benefits package including exciting international career opportunities in a company that is expanding rapidly.
Comprehensive and generously-subsidized health benefits program
Wellness events throughout the year

At Aman New York, we believe that our colleagues are at the core of our success.

This listing is sourced directly from Aman's careers page and normalized into a canonical job model.