Motorola Solutions
System Manager III
Arizona Remote Work · Mid
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About the role
- This role will be responsible for delivering on MSI's Maintenance Agreement by coordinating with the local service provider in all maintenance activities.
- In addition, this person will be responsible for looking for and growing MSI's role in providing additional services for this customer.
- The System Manager/Technical Consultant's responsibilities include but are not limited to:
Responsibilities
- Manage and lead day to day activities in meeting MSI's contractual commitments documented in the Maintenance Agreement with the customer
- Manage and lead our relationship with the local service partner
- Manage and lead our relationship with the customer
- Manage Emergency Service efforts and escalation procedures
- Maintain accurate records and service history statistics
- Coordinate efforts to develop new metrics for measurements
Requirements
- Must be a US Citizen and able to obtain background clearance as required by a US government customer.
- Legal authorization to work in the U.S. indefinitely is required.
- File Transfer Proficiency: Direct experience downloading software packages and transferring files securely across local drives or air-gapped environments.
- Bachelors Degree OR 4+ years of experience in one of the following: LMR, RF Systems, Radio Communications, Radio Frequency, Motorola equipment, Wired/Wireless Communication Systems, IT Systems, Telecommunications, Public Safety, Engineering, Networking Equipment, IP Networking, Solutions Architecture, ASTRO 25, P25, WAVE VoIP, or Military experience.
- Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.
Nice to have
- If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.
Skills
- Company Overview
- Department Overview
- Review service information and quality reports generated by system service database
- Candidate Qualifications, and Specific Skills
- Core Aptitude: Highly task-focused individual with strong written, verbal, and interpersonal communication skills.
Compensation
- $85,000 USD - $110,000 USD
- Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity.
- Pay within this range varies and depends on job-related knowledge, skills, and experience.
- Incentive Bonus Plans
Benefits
- Incentive Bonus Plans
- Medical, Dental, Vision benefits
- Generous Paid Time Off Packages
- Employee Stock Purchase Plan
- Paid Parental & Family Leave
- Our U.S. Benefits include:
Company info
- Company Overview At Motorola Solutions, we believe that everything starts with our people.
- Department Overview At Motorola Solutions, we believe that everything starts with our people.
Equal opportunity
- Motorola Solutions is an Equal Opportunity Employer.
Visa & Work Authorization
- Employer work permit sponsorship is not available for this position.
This listing is sourced directly from Motorola Solutions's careers page and normalized into a canonical job model.