mosaicbc

mosaicbc

Employment Counsellor/

Surrey, British Columbia · Full-time

Sponsorship not specified$100k-$999kDetected 6 days ago
Cold OutreachHRCustomer SupportLeadershipCommunicationCollaborationProblem SolvingTime ManagementMentoringPublic SpeakingOrganizational SkillsMicrosoft Office

About the role

  • WHY YOU SHOULD WORK WITH US: MOSAIC is one of Canada's largest settlement non-profit organizations.
  • Our newcomer services change the lives of immigrants, refugees, and individuals from diverse backgrounds in Greater Vancouver and throughout BC.
  • We advocate for and promote equitable employment opportunities for women, Indigenous Peoples, people with disabilities, persons of diverse sexual orientation, gender identity or expression (2SLGBTQI+), and racialized individuals.

Responsibilities

  • Develop and revise action plans for clients, collaborating with clients to agree on their objectives, services, activities, and tasks
  • Support clients to develop a job search plan, complete their job search activities including job interview preparation, Skills enhancement, Work experience placement, Job retention and sustainment support
  • Maintain excellent working knowledge of local labour market trends, community resources, the needs of job seekers and employers, and effective ways to bridge their respective needs
  • Maintain an excellent working knowledge of local employment opportunities via cold calling, attending networking events, and engaging with local boards of trade, etc.
  • Provide one-to-one job sustainment support to clients (services include on-the-job coaching, relaying employer feedback and/or work site visits)
  • Work collaboratively with Employment Skills Facilitators to understanding clients' needs and occupational goals and implement strategies to secure employment
  • Since 1976, MOSAIC has worked to strengthen communities by advocating for positive changes and supporting newcomers in building their new lives in Canada.

Requirements

  • Current and satisfactory Criminal Record Check required
  • Ability to work cooperatively in a team environment
  • Proficiency in Microsoft Office suite, Teams, database software, and able to operate standard office equipment
  • The successful candidate must be able to commute to the Cloverdale WorkBC Centre location at 202-17700 56th Ave.
  • Before applying, you must be legally permitted to work in Canada through citizenship or permanent resident status.
  • Therefore, until further notice, employees are no longer required to provide a proof of vaccination.
  • Ability to manage a high volume caseload while meeting targets
  • Strong organizational and time management abilities
  • Able to build rapport with clients
  • Excellent interpersonal and written communication skills
  • Excellent problem-solving, collaboration and organizational skills
  • Tactful, discrete, diplomatic, patient, flexible and possesses cultural sensitivity and excellent judgment

Skills

  • CCDP (Certified Career Development Practitioner) or RRP designation (or in progress) preferred
  • Ability to speak a second language will be considered an asset
  • Experience with Integrated Case Management (ICM) system will be considered an asset
  • A valid Class 5 Driver's License is preferred

Compensation

  • $28.58 - $31.03 per hour
  • Today the organization engages and serves over 26,000 clients per year at 47 service and community locations in Greater Vancouver through a wide range of high-quality settlement and integration programs including services geared towards youth and family, interpretation and translation, language and workplace training, counselling, and employment.
  • As a certified living wage employer and a CARF-accredited organization, MOSAIC is among the country's largest immigrant-serving organizations and enjoys a superb reputation, a solid financial position, and a hugely compelling mission.

Benefits

  • Our employees benefit from many diverse perspectives, taking part in training opportunities for career growth.

Visa & Work Authorization

  • Before applying, you must be legally permitted to work in Canada through citizenship or permanent resident status
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This listing is sourced directly from mosaicbc's careers page and normalized into a canonical job model.