Hiya Inc.

Senior Product Manager, Growth Platform

Seattle, US · Senior

Sponsorship not specified$197k-$260kDetected 70 days ago

A/B TestingProduct StrategySEOContent MarketingHubSpotGoogle AnalyticsSalesLeadershipCommunicationCollaborationProblem Solving

About the role

This is the founding product management hire for Hiya's growth function.
Our product portfolio spans B2B and B2C with distinct go-to-market motions, from product-led self-service to enterprise sales.
As that portfolio has grown, so has the need for a consistent growth platform that every product team can operate on.

Own the growth platform strategy across experimentation, instrumentation, the website (headless CMS), growth model dashboards, and lifecycle tooling
Design the cross-functional operating model that connects demand generation, marketing, product, and sales into a coherent growth system with shared metrics and consistent process
Build a strong culture of experimentation at Hiya: define how experiments are structured, how results are measured and shared, and improve experimentation rigor and quality across all teams
Partner with product managers across Hiya's product lines to translate their growth needs into platform capabilities and shared tooling they can use independently
Bring a strong perspective on SEO and generative engine optimization (GEO) so the platform produces surfaces that perform well in both traditional search and AI-driven discovery, and partner with product marketing on content strategy execution, including mult-locale support
Running fast tests with product teams to validate whether new platform capabilities solve their real problems

A track record of improving experimentation rigor and quality across multiple teams, not just within a single team
Expertise in SEO and emerging GEO practices, with informed opinions on how platform and CMS decisions affect organic discoverability
Strong communication skills and the ability to translate between growth, marketing, product, and engineering contexts fluently
We work with a high degree of transparency and autonomy.

Hands-on experience with headless CMS platforms, particularly Contentful or Payload, including content modeling and multi-locale support
Experience with modern analytics and instrumentation stacks (Segment, Amplitude, Mixpanel, GA4) and tag management
Familiarity with marketing automation and lifecycle tooling (HubSpot, Braze, Iterable, Customer.io http://Customer.io)
Experience in environments where multiple product lines with different go-to-market motions shared a common growth platform
Background working in both B2B and B2C growth contexts, particularly where self-serve and sales-assisted models coexist
Comfort with rapid prototyping tools (Cursor, Lovable, or equivalent) for quickly testing ideas

Voice is the most human form of communication, yet it's become one of the least trusted.
Spam, scams, and AI manipulation have eroded what was once a simple way to connect.
Each month our AI voice technology analyzes 28+ billion calls, protecting over 550 million users and 800+ businesses worldwide.
This is a pivotal moment for voice.
As new threats and technologies accelerate, so does demand for trusted voice communication.
Hiya is growing 40%+ year over year, expanding globally, and defining what voice becomes next.
You won't just work on what voice is today, you'll shape what it becomes tomorrow:
smarter, safer, and genuinely worth answering again.

Compensation is determined by role scope, skills, experience, location, and market data.
$197,000 - $260,000

We're looking for someone to take ownership of the platform's product vision and scale it across the organization.
In this role, "builder" means taking ownership for turning a growth platform vision into systems that other teams actually use to ship.
Medical, dental, and vision (PPO & HDHP); 50% dependent coverage
Benefits & Support

We are in the early stages of building this platform, with a GTM engineer already in place and initial traction on the underlying infrastructure.
The platform is unified across the website and in-product surfaces, giving the whole company shared instrumentation and attribution through the full funnel.

This listing is sourced directly from Hiya Inc.'s careers page and normalized into a canonical job model.