AppsFlyer
Technical Success Manager
New York
Sponsorship not specified$155k-$165kDetected 1 day ago
JavaScriptPythonSQLProduct StrategyStakeholder ManagementCustomer SuccessResearchLeadershipCommunicationCollaborationProblem Solving
About the role
- Working closely with Customer Success, Product, Engineering, and Partnerships, you'll help customers unlock the full potential of the AppsFlyer platform while influencing long-term technical success.
Responsibilities
- Own relationships with client technical stakeholders (Product, Engineering, and Technology teams) post-onboarding, driving adoption, value realization, and long-term success with the AppsFlyer platform.
- Develop and execute technical account roadmaps by translating business objectives into project deliverables, technical milestones, and product adoption plans aligned with technical stakeholders.
- Lead solution scope and design for complex customer use cases, including custom integrations, and product configurations, in partnership with Product and Engineering teams.
- Partner closely with Customer Success Managers (CSMs) to provide technical guidance, solution design, and issue resolution for strategic accounts.
- Collaborate cross-functionally internally with Sales, Customer Success, Product, Partnerships, and Engineering to influence product strategy, resolve technical challenges and deliver customer outcomes.
- Lead strategic discussions with both technical and executive stakeholders, influencing adoption and long-term platform strategy.
Requirements
- 7+ years of experience in a client-facing technical role, such as Technical Account Manager, Solutions Engineer, Customer Success Engineer, SDE, or similar.
- Proficiency in at least one programming, scripting or query language (e.g., Python, JavaScript, SQL).
Skills
- Position number - 2846
Compensation
- $155k-$165k
Company info
- Serve as a trusted advisor and subject matter expert across AppsFlyer products, educating customers on platform capabilities, best practices, and new features.
- Document and scale reusable technical solutions, implementation patterns, and best practices across customers and internal teams.
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This listing is sourced directly from AppsFlyer's careers page and normalized into a canonical job model.